Major Problems with Mazda CX-9 Derived from Complaints & Recalls

Learn about the common problems with a used Mazda CX-9 to avoid purchasing a bad year of the model.

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Best and Worst Years for Mazda CX-9

Explore the chart showing how many complaints have been filed for each year of Mazda CX-9.

Model Year Complaints
2020 CX-9
1
2019 CX-9
3
2018 CX-9
8
2017 CX-9
4
2016 CX-9
20
2015 CX-9
17
2014 CX-9
28
2013 CX-9
43
2012 CX-9
180
2011 CX-9
144
2010 CX-9
148
2009 CX-9
51
2008 CX-9
156
2007 CX-9
70

Worst 3 Mazda CX-9 complaints

2012 Mazda CX-9 AIR BAGS Victims: 4 Mileage: 79855 miles

2015 Mazda CX-9 AIR BAGS Victims: 3 Mileage: 1200 miles

2016 Mazda CX-9 AIR BAGS Victims: 2 Mileage: 49000 miles

Browse Mazda CX-9 complaints by category

Problems with SERVICE BRAKES, SUSPENSION and AIR BAGS are the most frequent issues recorded by the NHTSA from Mazda CX-9 owners.

Problem Category Number of Problems
SERVICE BRAKES
this is a mazda cx9 2014 awd. i needed to stop quickly on a city street in moderate traffic at...
337
~ 61319 miles
SUSPENSION
tl* the contact owns a 2014 mazda cx-9. the contact received notification of nhtsa campaign number: 15v451000 (suspension) however the...
122
~ 68864 miles
AIR BAGS
takata recall according to your airbag recall list website (http://www.safercar.gov/rs/takata/takatalist.html) the 2014 mazda cx-9 is part of the takata recall...
121
~ 20824 miles
POWER TRAIN
we were on a city road uphill and driving to a friends home. our mazda cx-9 grand touring made a...
93
~ 75002 miles
ENGINE
i started my car at home to allow it to warm up while i got the kids ready for school....
73
~ 66959 miles
UNKNOWN OR OTHER
i purchased the car with 7 000 miles and since the beginning there has been a humming noise every time...
49
~ 50868 miles
ELECTRICAL SYSTEM
i started my car at home to allow it to warm up while i got the kids ready for school....
45
~ 54633 miles
STEERING
i purchased the car with 7 000 miles and since the beginning there has been a humming noise every time...
41
~ 64566 miles
WHEELS
my vehicle seemed as if the transmission was slipping between gears on the highway it would take forever to switch...
27
~ 90194 miles
VEHICLE SPEED CONTROL
i had an incident yesterday resulting in a minor collision. my accelerator stuck my engine kept revving and i could...
23
~ 35481 miles
SEATS
the driver seat and passenger seat has a clicking noise and has a little play on the back rest while...
17
~ 46663 miles
SERVICE BRAKES, HYDRAULIC
i had my cx-9 gt driving on the road. this happened while i drove on street and stepped on brake...
14
~ 53991 miles
ELECTRONIC STABILITY CONTROL
brakes prematurely failed after feeling numb and squishy. upon diagnostic by a local mechanic it was determined that the brake...
13
~ 42243 miles
BODY > STRUCTURE
paint finish. chips on both front doors from just touching anything with them. also part of hood is discoloring and
13
~ 45615 miles
EXTERIOR LIGHTING
tl* the contact owns a 2013 mazda cx-9. the contact stated that the low beam headlights were engaged and failed...
13
~ 44505 miles
FUEL/PROPULSION SYSTEM
foul sulfur smell in cabin gas smell odor smelling gas fumes pungent fresh gasoline smell inside the cabin while driving....
11
~ 46210 miles
SEAT BELTS
in the third row there are no kind of holders preventing the seat belt buckles from going under and between...
8
~ 35973 miles
VISIBILITY/WIPER
was driving to duluth mn and as i was checking objects on drivers side mirror i noticed it vibrating. that...
7
~ 54921 miles
SUN/MOON ROOF ASSEMBLY > VISIBILITY
while driving on the road my sunroof exploded. i thought at first a rock hit but after inspecting it the
6
~ 55615 miles
STRUCTURE
rear window exploded when i took my foot off the brake? never even touched the accelerator. *tr...
5
~ 35000 miles
FUEL SYSTEM, GASOLINE
i am unsure of the first date of occurrence but the following have been happening since i purchased this vehicle...
5
~ 57926 miles
ENGINE AND ENGINE COOLING
i am unsure of the first date of occurrence but the following have been happening since i purchased this vehicle...
5
~ 21028 miles
TRACTION CONTROL SYSTEM
the traction control light on my cx9 comes on and stays on even in dry conditions in which the traction
5
~ 11870 miles
VISIBILITY
2013 mazda cx-9. consumer writes in regards to front lower control arms recall notice and vehicle sun visor issues. *smd
4
~ 1500 miles
TREAD/BELT > TIRES
as i was driving my mazda cx-9 i heard a loud banging against the right back side of the vehicle....
2
~ 39585 miles
PEDALS AND LINKAGES > SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2012 mazda cx-9. after attempting to engage the brakes the brake pedal failed to depress....
2
~ 67529 miles
VALVE > TIRES
tl* the contact owns a 2010 mazda cx9. the contact stated that while driving 60 mph the tire pressure warning...
2
~ 40520 miles
LOWER BALL JOINT > CONTROL ARM > FRONT
tl* the contact owns a 2008 mazda cx9. the contact stated that while driving 40 mph the front driver's side...
2
~ 131056 miles
TRANSFER CASE (4-WHEEL DRIVE) > POWER TRAIN
tl* the contact owns a 2011 mazda cx-9. the contact stated that there were fuel fumes inside the cabin of...
2
~ 36146 miles
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2010 mazda cx-9. the contact stated that while the vehicle was parked he accidentally locked...
2
~ 17500 miles
TIE ROD ASSEMBLY > LINKAGES > STEERING
there have been a multitude of problems on the vehicle (two sets of brakes tierod electrical overhaul vacuum hoses...) the...
2
~ 30300 miles
PRESSURE MONITORING AND REGULATING SYSTEMS > TIRES
own a 2009 mazda cx-9 equipped with bridgestone dueler h/l 400 size 245/50/r20. at 26040 miles tpms low tire pressure...
2
~ 21020 miles
AUTOMATIC TRANSMISSION > POWER TRAIN
my new 2008 mazda cx-9 awd has gas pedal resonant vibrating issue when engine is right around 2000 rpm when
2
~ 71075 miles
IGNITION > ELECTRICAL SYSTEM
2007 mazda cx9 shut off while driving. consumer states that dealer told him the problem was a fuse. consumer also...
2
~ 62115 miles
FUEL PUMP > DELIVERY > FUEL SYSTEM, GASOLINE
in 2017 my car shut off two times without warning one time at a stop light and again on the...
1
~ 30400 miles
FAN/MOTOR > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
tl* the contact owns a 2011 mazda cx-9. while driving 40 mph the contact heard an abnormal noise and noticed...
1
~ 102000 miles
CHILD SEAT
cpsc: the manufacturer sells a smart car seat. *dt the consumer stated the cybex sironsafe 2.0 car seats plug into...
1
DIFFERENTIAL UNIT > DRIVELINE > POWER TRAIN
my wife was driving the kids and all of the sudden the car started to make loud noise could not...
1
~ 120 miles
FORWARD COLLISION AVOIDANCE
i purchased a new mazda cx-9 in sept 2017 because it had the highly touted smart city braking system for...
1
~ 946 miles
LOWER ARM > CONTROL ARM > FRONT
tl* the contact owns a 2011 mazda cx-9. while driving 35 mph the front wheels seized. the vehicle skidded and...
1
~ 120000 miles
TIRES
as i was driving my mazda cx-9 i heard a loud banging against the right back side of the vehicle....
1
~ 53664 miles
MOTOR > REAR WINDOW WIPER/WASHER > VISIBILITY
tl* the contact owns a 2007 mazda cx9. while driving 55 mph a burning wire odor emitted in and outside...
1
~ 180000 miles
VACUUM > POWER ASSIST > SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2011 mazda cx-9. the contact stated that while stopped at a stop light the accelerator...
1
~ 66727 miles
ANTI-THEFT DEVICES > ELECTRICAL > EQUIPMENT
tl* the contact owns a 2011 mazda cx-9. while driving at 70 mph the vehicle stalled. the contact was unable...
1
~ 74000 miles
TEMPORARY/EMERGENCY SPARE TIRE > TIRES
so i was driving luckily on a back road and all of a sudden it felt like i hit something...
1
~ 121000 miles
GLASS, SIDE/REAR > VISIBILITY
rear window exploded when i took my foot off the brake? never even touched the accelerator. *tr...
1
~ 3000 miles
FUEL RAIL > FUEL INJECTION SYSTEM > FUEL SYSTEM, GASOLINE
tl* the contact owns a 2008 mazda cx-9. the contact stated that there was a strong odor of fuel when...
1
~ 76000 miles
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
tl* the contact owns a 2014 mazda cx-9. the contact stated that the dual exhaust muffler the bolts the clips...
1
~ 800 miles
OWNERS/SERVICE/OTHER MANUAL > OTHER > EQUIPMENT
2008 mazda cx9 smart key after reprogramming ($350) new fobs ($100 each) and numerous battery replacing the smart key still...
1
TRAILER HITCHES
trailer hookups for my cx9 don't work. have to pay a mechanic to re-wire. *tr...
1
~ 70000 miles
DOOR > BODY > STRUCTURE
11 year old son went to open the passenger door up front and the door handle broke off.(the dealership told
1
~ 66546 miles
NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) > ELECTRICAL > EQUIPMENT
this navigation system does not speak the street names making me look at the screen for the name of the
1
~ 900 miles
EQUIPMENT ADAPTIVE/MOBILITY
the voice activated navigation feature on the vehicle shuts down and becomes inoperable when stopping or accelorating from a stopped...
1
~ 338 miles
HATCHBACK/LIFTGATE > BODY > STRUCTURE
safety issue: vehicle could not be safely driven. the power lift gate got stuck fully open and would not move...
1
~ 38745 miles
MASTER CYLINDER > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2008 mazda cx-9. the contact was driving 20 mph when the brakes were depressed and...
1
~ 68000 miles
ENGINE > ENGINE AND ENGINE COOLING
tl*the contact owns a 2010 mazda cx-9. the contact stated that there was a loud ticking noise in the engine....
1
~ 1500 miles
FRONTAL > AIR BAGS
my vehicle was involved in a front end crash that hit another vehicle on the front passenger side. my sustained...
1
~ 22500 miles
TAIL LIGHTS > EXTERIOR LIGHTING
re: mazda corporate file number [xxx] i want to make a complaint that mazda usa and fremont mazda dealer declined...
1
~ 30 miles
HEAD RESTRAINT > FRONT ASSEMBLY > SEATS
the front passenger and driver seat head rests bend too much forward causing neck pain. this bend cannot be adjusted....
1
~ 1000 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT
2007 mazda cx9 shut off while driving. consumer states that dealer told him the problem was a fuse. consumer also...
1
FUSES AND CIRCUIT BREAKERS > WIRING > ELECTRICAL SYSTEM
2007 mazda cx9 shut off while driving. consumer states that dealer told him the problem was a fuse. consumer also...
1
WINDSHIELD > VISIBILITY
tl*the contact owns a 2008 mazda cx-9. while driving 45 mph the contact noticed a wave in the windshield. when...
1
~ 860 miles

FAQ

What year Mazda CX-9 is the most reliable?

Speaking of the models produced in the last 14 years, Mazda CX-9 models of 2020, 2019, 2017 year of manufacture have had the least number of complaints.

What year was a bad year for Mazda CX-9?

Mazda CX-9 models of 2012 and 2008 are probably the years to be avoided like the plague due to a higher than an average number of issues reported.

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Mazda CX-9 specs
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Performance

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