Major Problems with Ford Flex Derived from Complaints & Recalls

Learn about the common problems with a used Ford Flex to avoid purchasing a bad year of the model.

What is FlawScore? How we rank cars


Best and Worst Years for Ford Flex

Explore the chart showing how many complaints have been filed for each year of Ford Flex.

Model Year Complaints
2019 Flex
1
2018 Flex
8
2017 Flex
4
2016 Flex
15
2015 Flex
37
2014 Flex
120
2013 Flex
412
2012 Flex
37
2011 Flex
103
2010 Flex
115
2009 Flex
164

Worst 3 Ford Flex complaints

2013 Ford Flex FUEL/PROPULSION SYSTEM Victims: 4 Mileage: 24000 miles

2009 Ford Flex SEATS Victims: 2 Mileage: 60000 miles

2011 Ford Flex FUEL/PROPULSION SYSTEM Victims: 2 Mileage: 89300 miles

Browse Ford Flex complaints by category

Problems with ELECTRICAL SYSTEM, STEERING and FUEL/PROPULSION SYSTEM are the most frequent issues recorded by the NHTSA from Ford Flex owners.

Problem Category Number of Problems
ELECTRICAL SYSTEM
my pregnant wife was putting our 20 month old son in vehicle. she placed her purse with the keyless entry...
266
~ 51720 miles
STEERING
tl* the contact owns a 2014 ford flex. while driving approximately 20 mph the steering wheel locked up and made...
176
~ 73461 miles
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2014 ford flex. while attempting to start the vehicle it failed to start. the vehicle...
137
~ 68334 miles
ENGINE
i was traveling 70 mph on a toll way in busy morning traffic. without any warning the vehicle lost engine...
133
~ 73706 miles
UNKNOWN OR OTHER
shortly after i purchased my ford flex we noticed a horrible exhaust smell inside the vehicle as we were driving...
99
~ 46246 miles
POWER TRAIN
vehicle was parked on side of road on an incline facing uphill with engine running. 2 adult passengers in vehicle....
71
~ 54821 miles
BODY > STRUCTURE
our 2014 ford flex indicates passenger door ajar (right front door) on the instrument panel even though the door appears...
70
~ 44101 miles
ELECTRONIC STABILITY CONTROL
passenger ajar sensor is faulty constantly remaining on. this keeps all lighting on when reversing posing a great risk when...
41
~ 41319 miles
SERVICE BRAKES
i went to the local kfc for dinner during my lunch break and when i came back to my vehicle...
40
~ 50135 miles
EXTERIOR LIGHTING
the driver door ajar sensor is malfunctioning making my vehicle believe that the door is open all the time. this
38
~ 51182 miles
ENGINE AND ENGINE COOLING
vehicle was parked on side of road on an incline facing uphill with engine running. 2 adult passengers in vehicle....
25
~ 22636 miles
SEAT BELTS
tl* the contact owns a 2014 ford flex. the contact stated that the seat belts were easy for other occupants...
24
~ 44062 miles
AIR BAGS
tl*the contact owns a 2014 ford flex. the contact stated that while driving at approximately 40 mph the vehicle impacted...
24
~ 44288 miles
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford flex. the contact stated that the vehicle had a sudden drastic reduction in...
24
~ 43241 miles
SERVICE BRAKES, HYDRAULIC
purchase ford flex 2010 model first complaint occur late january/february 2010 front brakes pads were not working and pulling hard....
22
~ 18656 miles
SEATS
at a low speed abrupt stop on a secondary row the second row bench seat (it's split 60/40 the 60...
21
~ 44791 miles
VISIBILITY/WIPER
the sunroof/moonroof shattered and exploded outward while the car was operated at ordinary speed on an interstate highway. the sunroof...
18
~ 45663 miles
WHEELS
my 2014 ford flex sel is a leased vehicle with 14 000 miles on it. i went to have the...
17
~ 31763 miles
SUSPENSION
tl*the contact owns a 2014 ford flex. the contact stated that while driving at approximately 40 mph the vehicle impacted...
17
~ 60737 miles
FUEL SYSTEM, GASOLINE
a1 incoming email: ford refuses to communicate with customer regarding nhtsa safety recall. *smd the consumer stated the vehicle stalled
14
~ 32277 miles
TIRES
tl* the contact owns a 2013 ford flex equipped with hankook optimo tires size: 255/45/r20. the contact stated that when...
14
~ 29285 miles
DOOR > BODY > STRUCTURE
tl* the contact owns a 2014 ford flex. the contact stated that the door ajar warning sensors illuminated when the...
13
~ 41515 miles
LATCH > DOORS > LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2013 ford flex. the contact stated that the door ajar sensor was illuminated indicating that...
12
~ 61292 miles
AUTOMATIC TRANSMISSION > POWER TRAIN
my vehicle will act as if it is in neutral when i pull away from a stop. the engine revs...
7
~ 13462 miles
EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
tl* the contact owns a 2014 ford flex. while driving the vehicle there was an abnormal exhaust odor in the...
6
~ 7049 miles
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2014 ford flex. the contact stated that the door ajar warning sensors illuminated when the...
6
~ 18806 miles
STRUCTURE
tl* the contact owns a 2013 ford flex. while driving approximately 46 mph a panel on the front driver side...
5
~ 33440 miles
ENGINE > ENGINE AND ENGINE COOLING
going into a turn at approx. 25 mph and my ford flex shut off. lost power steering and power brakes....
4
~ 10873 miles
12V/24V/48V BATTERY > ELECTRICAL SYSTEM
tl* the contact owns a 2014 ford flex. the contact stated that the vehicle could not start and was towed...
3
~ 45509 miles
TREAD/BELT > TIRES
bf goodrich advantage t/a tires size 23560r17. i had wear on tires after 18000 miles. replaced tires with another set....
3
~ 33000 miles
TRACTION CONTROL SYSTEM
got in my car and when i started the vehicle the air bag light along with the traction control indicator...
3
~ 80333 miles
VISIBILITY
tl* the contact owns a 2010 ford flex. the contact stated that the driver side sun visor would swing back...
3
~ 1833 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT
tl* the contact owns a 2011 ford flex. while driving approximately 70 mph with the air conditioner activated the contact...
3
~ 41690 miles
FUEL PUMP > DELIVERY > FUEL SYSTEM, GASOLINE
driving down county back road doing approx 45mph car shut off. radio on no warning lights heat went out. coasted...
2
~ 109359 miles
LOCK > TRUNK LID > LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2014 ford flex. while the vehicle was parked the door and trunk ajar warning light...
2
~ 43500 miles
FAN/MOTOR > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
tl* the contact owns a 2010 ford flex. the contact stated that the blower for the heating and air conditioning...
2
~ 78500 miles
TIE ROD ASSEMBLY > LINKAGES > STEERING
tl* the contact owns a 2011 ford flex. while at the dealer for unrelated service the technician diagnosed that the...
2
~ 35500 miles
EQUIPMENT ADAPTIVE/MOBILITY
driver side door and right back passenger ajar door. it says its open when its running. totally unsafe for my...
2
~ 20000 miles
DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
the car has a terrible smell coming from the air conditioning unit. the car has been to the dealer on...
2
~ 33500 miles
EQUIPMENT
tl* the contact owns a 2011 ford flex. the contact stated that while driving 70 mph the rack that was...
2
~ 7000 miles
CHILD SEAT
there was no specific incident the problem recurs spontaneously without incident. the problem is that the super latch belt loosens...
2
FORWARD COLLISION AVOIDANCE
tl* the contact owns a 2013 ford flex. the contact stated that the forward collision avoidance feature failed intermittently both...
1
~ 60000 miles
WHEEL BEARING > FRONT > SUSPENSION
tl* the contact owns a 2009 ford flex. the contact owned the vehicle for less than two months and stated...
1
~ 106080 miles
CRUISE CONTROL > VEHICLE SPEED CONTROL
tl* the contact owns a 2011 ford flex. the contact stated that the cruise control function failed to disengage while...
1
~ 160000 miles
MECHANICAL > EQUIPMENT
check engine light came on after the check fuel fill inlet light had been on. when taken to the ford...
1
~ 29700 miles
INTERIOR LIGHTING
tl* the contact owns a 2013 ford flex. the contact stated that the interior lighting remained illuminated after the vehicle...
1
~ 58000 miles
FAN > COOLING SYSTEM > ENGINE AND ENGINE COOLING
tl*the contact owns a 2009 ford flex. the contact stated that while driving at 5 mph the cooler fan failed...
1
~ 55000 miles
FUEL SYSTEM, DIESEL
tl* the contact owns a 2013 ford flex. the contact stated that while driving at approximately 30 mph the vehicle...
1
~ 18200 miles
HATCHBACK/LIFTGATE > BODY > STRUCTURE
automatic/motorized rear hatch failed.....motor opened hatch to full normal extension and then slammed down with nothing to slow it down...narrowly...
1
~ 36000 miles
ELECTRIC POWER ASSIST SYSTEM > STEERING
tl* the contact owns a 2013 ford flex. the contact stated that while driving at approximately 55 mph the power...
1
~ 90000 miles
SUN/MOON ROOF ASSEMBLY > VISIBILITY
my wife and i were driving on a 2-lane highway in our vehicle at the approximate speed of 55 mph....
1
~ 7800 miles
GLASS, SIDE/REAR > VISIBILITY
i loaded two boxes in the back of the vehicle and closed the back hatch door. the rear passenger side...
1
~ 600 miles
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
there were two occurrences. on 7/5/12 the flex was parked but still running we raised the rear door/tailgate to remove...
1
~ 25000 miles
WINDSHIELD WIPER/WASHER > VISIBILITY
i purchased the vehicle new. it was repaired on three separate occassions for problems stemming from the windshield sensor as...
1
~ 55000 miles
SERVICE BRAKES, AIR
2009 ford flex-complete brake failure after sitting for a period of time at high-altitude. brakes had felt spongy other times...
1
~ 67000 miles
CALIPER > DISC > FOUNDATION COMPONENTS
2010 ford flex front brakes replaced twice due to grinding and wear. back brake calipers and brakes replaced due to
1
~ 19000 miles
SIDEWALL > TIRES
hankook optima 19" tire sidewall for ford flex. i purchase a brand new 2011 ford flex on 5/5/11 with 19"...
1
~ 350 miles
LATCH CONNECTOR/CLIP > CHILD SEAT
there was no specific incident the problem recurs spontaneously without incident. the problem is that the super latch belt loosens...
1
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2009 ford flex. while driving approximately 5 mph the vehicle would no longer accelerate. the...
1
~ 30500 miles
FRAME AND MEMBERS > STRUCTURE
tl*the contact owns a 2009 ford flex. while driving 15 mph and making a left turn something broke off of...
1
~ 24000 miles
SERVICE BRAKES, ELECTRIC
1. recurring braek noise brakes rotors and brackets replaced repeatedly. has happened 4 times over 8 months. abs system also...
1
~ 25000 miles
TRAILER HITCHES
i recently purchased a 2010 ford flex with a class iii trailer tow package. the package according to ford's brochure...
1
LATCH STRAP > CHILD SEAT
hello 2nd row seating. the lower anchors of the latch system are not large enough to properly clip the buckles...
1
PARKING BRAKE
several events have occurred with my new 2009 ford flex problems with power door locks track control activated while vehicle...
1
~ 6284 miles
LABELS > OTHER > EQUIPMENT
several events have occurred with my new 2009 ford flex problems with power door locks track control activated while vehicle...
1
~ 6284 miles
HINGE AND ATTACHMENTS > TAILGATE > BODY
i have a ford flex limited 2009 the tailgate closes by touching a button. when closing it beeps. if it...
1
~ 29300 miles
ROOF AND PILLARS > BODY > STRUCTURE
tl*the contact owns a 2009 ford flex. the contact stated that he had a leaking vista roof and the dealer...
1
~ 8000 miles
WINDSHIELD > VISIBILITY
this ford model and a few others includes a layer of acoustic glass in the windshield. this material is a...
1
~ 10000 miles
NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) > ELECTRICAL > EQUIPMENT
tl*the contact owns a 2009 ford flex. the contact stated that the navigation system in his vehicle makes a high...
1
~ 4200 miles

FAQ

What year Ford Flex is the most reliable?

Speaking of the models produced in the last 11 years, Ford Flex models of 2019, 2017, 2018 year of manufacture have had the least number of complaints.

What year was a bad year for Ford Flex?

Ford Flex models of 2013 and 2009 are probably the years to be avoided like the plague due to a higher than an average number of issues reported.



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