Major Problems with 2002 Volkswagen Jetta Derived from Complaints & Recalls

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Worst 3 complaints of 2002 Volkswagen Jetta

2002 Volkswagen Jetta ENGINE Victims: 10 Mileage: 199664 miles

2002 Volkswagen Jetta SIDE/WINDOW Victims: 2

2002 Volkswagen Jetta FRONTAL Victims: 2 Mileage: 98000 miles

Browse 2002 Volkswagen Jetta complaints by category

Problems with SEAT HEATER/COOLER, SIDE/WINDOW and IGNITION are the most frequent issues recorded by the NHTSA from Volkswagen Jetta owners.

Problem Category	Number of Problems
SEAT HEATER/COOLER > FRONT ASSEMBLY > SEATS the heater seat caught on fire.*jb...	86 ~ 35868 miles
SIDE/WINDOW > AIR BAGS while driving and for no reason the passenger side air bags deployed the passenger sustained some aches and burns the...	63 ~ 36479 miles
IGNITION > ELECTRICAL SYSTEM ignition coils failed 3 times. car has been in repair shop for a month no replacement parts are being delivered.	61 ~ 15106 miles
AUTOMATIC TRANSMISSION > POWER TRAIN transmission failure while passing another vehicle at highway speed. the automatic transmission began upshifting and downshifting by itself causing the...	56 ~ 54509 miles
ELECTRICAL SYSTEM consumer states while she was driving smoke begun to come from the hood area near driver's side. consumer states she...	51 ~ 65747 miles
ENGINE AND ENGINE COOLING while driving the engine light came on and vehicle lost all power. the driver had vehicle towed to the dealership	41 ~ 49019 miles
AIR BAGS while driving down a street at speed limit of 55 mph an object came through the windshield hitting driver in...	34 ~ 57230 miles
POWER WINDOW DEVICES AND CONTROLS > VISIBILITY window regulator broke. window would power up or down stayed in down position with rain coming in.*ak...	33 ~ 14911 miles
ENGINE > ENGINE AND ENGINE COOLING coilpack failure on the engine. the partial engine failure caused the car to shake violently while driving. it was difficult...	31 ~ 29246 miles
SWITCH > BRAKE LIGHTS > EXTERIOR LIGHTING total brake light failure (all brake lights) without warning and with no warning light to let me know they were	28 ~ 43164 miles
POWER TRAIN 3 engine coils have failed and have been replaced. now the transmission is gone and they are replacing the whole	25 ~ 96467 miles
MODULE > IGNITION > ELECTRICAL SYSTEM while driving and for no reason the passenger side air bags deployed the passenger sustained some aches and burns the...	17 ~ 18560 miles
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC in dec. 01 the brake and abs panel lights came on. the car manual said to take to mechanic immediately....	17 ~ 23018 miles
SEATS seat's material is deteriorating and if using a seat cover it will be covering side air bags.*ak...	16 ~ 109531 miles
VEHICLE SPEED CONTROL passenger front airbags deployed without cause while driving on the freeway. this is the second safety problem with this jetta	14 ~ 65736 miles
EXTERIOR LIGHTING 2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. rear left light burned out...	13 ~ 80363 miles
SERVICE BRAKES, HYDRAULIC when applying the brake pedal while traveling about 30mph the pedal will go all the way down to the floor.	13 ~ 42903 miles
FRONTAL > AIR BAGS consumer had a minor accident which caused minor damage to the front spoiler on the drivers side of the vehicle.	11 ~ 43090 miles
MANUAL TRANSMISSION > POWER TRAIN consumer states when parked on an incline and the key in the ignition and the vehicle idling the vehicle will	10 ~ 38283 miles
UNKNOWN OR OTHER there were problems with the consumer's vehicle in which she contacted nhtsa about and had not received a response .	10 ~ 68474 miles
TIRES the coils on my 2002 volkswagen jetta gls 1.8t are burning out. volkswagen of america has informed me that rather...	8 ~ 4602 miles
WIRING > ELECTRICAL SYSTEM ignition coil failure on 2002 vw jetta. car must be towed if it is any distance from dealership. has no...	8 ~ 38004 miles
DOOR > BODY > STRUCTURE driver's door is bent. when closing there is a gap. dealer first replaced seal and currently door will be replaced.*ak...	8 ~ 27178 miles
CLUTCH ASSEMBLY > POWER TRAIN while shifting gears clutch goes out without warning. clutch system has been repaired 3 times. dealer still cannot identify cause.	8 ~ 7938 miles
ENGINE traveling down pet sites road on my way to work when i notice my car suddenly running hot. i pulled...	7 ~ 80586 miles
EQUIPMENT i started my car to leave work and when i put it in reverse the car would not back up....	7 ~ 55186 miles
STRUCTURE while driving the engine began to make a loud noise. the consumer took the vehicle to the dealer who found...	6 ~ 59336 miles
EXHAUST SYSTEM > ENGINE AND ENGINE COOLING while driving at any speed and with no warning consumer can strongly smell fumes inside the vehicle . dealer notified.	6 ~ 63417 miles
COOLING SYSTEM > ENGINE AND ENGINE COOLING vehicle suddenly loss engine power and can not be driven. dealer notified. please provide additional information. ts...	6 ~ 38633 miles
BRAKE LIGHTS > EXTERIOR LIGHTING in dec. 01 the brake and abs panel lights came on. the car manual said to take to mechanic immediately....	6 ~ 82350 miles
FUEL/PROPULSION SYSTEM while driving on the freeway at approximately 70mph with a quarter tank of gas my 2002 jetta glx displayed the...	5 ~ 101000 miles
SEAT BELTS my son was in his high back booster seat when this happened. he was in the rear drivers side sitting...	5 ~ 123830 miles
CATALYTIC CONVERTOR > EMISSION CONTROL > EXHAUST SYSTEM purchased car on 1-30-06 took it back on 2-3-06 because of check engine light took it back again on 2-7-06...	5 ~ 65774 miles
SIDEWALL > TIRES sidewall failure of tubeless radial right front tire. michelin "pilot" xse hx mxm4 225/45 r17 treadwear: 300 temperature: a traction:...	5
EMISSION CONTROL > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING on september 30th i took my jetta in to valenti volkswagen to have a new and updated ecu installed. the...	5 ~ 15540 miles
FUEL SYSTEM, GASOLINE fuel gauge does not go to full mark. drops between 1/2 and full marks. dealer has replaced the fuel sender...	5 ~ 71240 miles
DIESEL > ENGINE > ENGINE AND ENGINE COOLING repeat incidents leading to consumer's long term driveability concerns. worrisome panel indicator lights -- flashing: engine warning and glow plug...	4 ~ 57975 miles
SWITCH > HAZARD FLASHING WARNING LIGHTS > EXTERIOR LIGHTING dt: the contact stated the hazard flashing lights switch malfunctioned. all of the exterior lights on the car burned out....	4 ~ 51572 miles
MASTER CYLINDER > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC while driving pressure was applied to the brake pedal and the vehicle did not stop at the desired stopping point.	4 ~ 60250 miles
SUSPENSION consumer states while driving the vehicle the vehicle would jerk back in forth. ts...	4 ~ 39875 miles
TREAD/BELT > TIRES there was no tread left on all 4 tires. *jb...	4
SUN/MOON ROOF ASSEMBLY > VISIBILITY i had both the passenger side window and the driver side window fall into the door frame within a matter...	4 ~ 54500 miles
RADIO/TAPE DECK/CD ETC. > ELECTRICAL > EQUIPMENT this is follow-up to a telephone complaint filed 5/13/02 . i was told by carolyn that i would be receiving...	4 ~ 1750 miles
INSTRUMENT CLUSTER/PANEL > ELECTRICAL SYSTEM i have had several problems with my mil light since my 5 yr/50 000 mile warranty expired-in fact i have...	3 ~ 28000 miles
LATCH > DOORS > LATCHES/LOCKS/LINKAGES way to many to list here. i have had problems from the start. more than $7000 worth of repair (plus...	3 ~ 55667 miles
FUEL SYSTEM, DIESEL i own a 2002 vw jetta tdi (diesel). at 49 500 miles the engine stopped running. the problem was a...	3 ~ 72167 miles
STEERING the torque arm sheared off. as a result axle transmission was not bolted to the frame. *ak the consumer stated...	3 ~ 71025 miles
VISIBILITY windows fall off of track in door. glass falls completely inside the door. this happened while i was driving and...	3 ~ 137547 miles
ELECTRICAL > EQUIPMENT this car has had too many serious problems to be limited to this small space. it is clearly a lemon....	3 ~ 32072 miles
POWER ASSIST > SERVICE BRAKES, HYDRAULIC volkswagen of america is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002	3 ~ 53000 miles
BODY > STRUCTURE i bought my 2001 jetta in november of 2001 in good faith with the excitement of buying my first _x0013_vw_x0014_...	3 ~ 105667 miles
ROTOR > DISC > FOUNDATION COMPONENTS consumer took vehicle in for a creaking noise in passenger side door. also dealer discovered on a test drive that	3 ~ 10200 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT i had both the passenger side window and the driver side window fall into the door frame within a matter...	3 ~ 7000 miles
FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC while driving into a parking lot area and attempting to stop the brakes failed. consumer could not push the pedal...	3
SERVICE BRAKES tl* the contact owns a 2002 volkswagen jetta. the contact stated the vehicle engulfed into flames while parked and unoccupied....	2 ~ 183000 miles
WHEELS i was leaving a parking lot that had a slight curve and i hit some black ice. the car went...	2 ~ 79000 miles
MECHANICAL > EQUIPMENT i own a 2002 volkswagen jetta 1.8t at 56000 miles the transmission went out of it and at 56000 this...	2 ~ 79791 miles
COLUMN > STEERING volkswagen steering safety: the steering column on my 2002 vw jetta will not lock in any reach or rake position....	2 ~ 93400 miles
FRONT > SUSPENSION way to many to list here. i have had problems from the start. more than $7000 worth of repair (plus...	2 ~ 102750 miles
LATCHES/LOCKS/LINKAGES my 2002 vw jetta tdi has many electrical problems. the one that might be a safety factor is the micro...	2 ~ 62000 miles
12V/24V/48V BATTERY > ELECTRICAL SYSTEM september 2002 - leased 2002 vw jetta 1.8t. july 2003 - check engine light came on ignition coils had to...	2 ~ 40000 miles
FUSES AND CIRCUIT BREAKERS > WIRING > ELECTRICAL SYSTEM fire in the fuse box resulted in cabin damages.*ak...	2 ~ 46705 miles
TAIL LIGHTS > EXTERIOR LIGHTING tailights burn out frequently. component caught fire....	2 ~ 65375 miles
RIM > WHEELS twice in the past four months i have been driving the car and unfortunately hit a pothole. nothing out of...	2 ~ 23272 miles
SWITCH > TURN SIGNAL > EXTERIOR LIGHTING dt: the contact stated the hazard flashing lights switch malfunctioned. all of the exterior lights on the car burned out....	2 ~ 68000 miles
ACCELERATOR PEDAL > VEHICLE SPEED CONTROL my 2002 vw jetta vin# [xxx] has approximately 22 334 miles on it and has been at pacific vw since...	2 ~ 38617 miles
FUEL SYSTEM, OTHER i had a 2002 vw jetta 1.8t that developed serious problems related to a compter gliche that has something to...	2 ~ 3341 miles
TURBO/SUPERCHARGER > OTHER FUEL TYPES > ENGINE vw jetta & audi turbo engines have been found to have defective coils. ph...	2 ~ 18400 miles
INJECTORS > FUEL INJECTION SYSTEM > FUEL SYSTEM, GASOLINE in the last six months my 2002 jetta 1.8t has been in the shop 3 times for faulty coil packs...	2 ~ 23660 miles
ALTERNATOR/GENERATOR/REGULATOR > ELECTRICAL SYSTEM this is a known problem with vw/audi 1.8t engines. affects audi a4 vw passat/beetle/jetta. parts back ordered through dealer they...	2
GASOLINE > ENGINE > ENGINE AND ENGINE COOLING engine coils fail while driving loss of power dangerous. vw knows about the problem refuses to fix all coils says	2
INTERIOR LIGHTING i bought the car 3 days later the problem(s) started. and they have been going ever since. shifting hard display	2 ~ 12043 miles
WINDSHIELD > VISIBILITY while rolling passenger's window up there was a grinding noise. window dropped and was unable to roll it up again.	2
PARK/NEUTRAL START INTERLOCK SWITCH > AUTOMATIC TRANSMISSION > POWER TRAIN while parked with ignition off vehicle rolled backwards resulting in a collision. please provide further information. *ak...	2 ~ 18500 miles
CONTROL UNIT/MODULE > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC the consumer rented a vehicle for two days while her vehicle was being repaired for a recall on the abs...	2 ~ 19316 miles
LOCK > TRUNK LID > LATCHES/LOCKS/LINKAGES 2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc...	2 ~ 25000 miles
RETRACTOR > FRONT > SEAT BELTS i inadvertently hit a pot hole. the pot hole was probably a little deeper than most. the driver's side-curtain airbag...	1 ~ 90700 miles
VACUUM > POWER ASSIST > SERVICE BRAKES, HYDRAULIC brake booster is failing after use in traffic. the brake pedal slowly sinks and when lightly tapped it slams to...	1 ~ 120039 miles
HOSES, LINES/PIPING, AND FITTINGS > DELIVERY > FUEL SYSTEM, GASOLINE check engine light on incessantly since original acquisition. repairs effectuated at least three times under warranty and issue has returned....	1
COOLING UNIT AND LINES > AUTOMATIC TRANSMISSION > POWER TRAIN in april 2006 we purchased a 2002 vw jetta from a private party. the car had 65 000 miles....	1 ~ 74900 miles
STARTER ASSEMBLY > ELECTRICAL SYSTEM on 30 october 2006 i had to have my 2002 volkswagen that was purchased brand new towed into the dealership....	1
CRUISE CONTROL > VEHICLE SPEED CONTROL dt*: the contact stated while driving 65 mph the vehicle was pulled over by police and informed the tail lights...	1 ~ 84000 miles
TIE ROD ASSEMBLY > LINKAGES > STEERING way to many to list here. i have had problems from the start. more than $7000 worth of repair (plus...	1 ~ 92000 miles
PEDAL/HAND LEVER(MOTORCYCLE) > CLUTCH ASSEMBLY > POWER TRAIN i own a 2002 vw jetta gli and it has merely 54 000 miles on it. it has come in...	1 ~ 53400 miles
RECREATIONAL VEHICLE/TRAILER > EQUIPMENT i own a 2002 vw jetta gli and it has merely 54 000 miles on it. it has come in...	1 ~ 53400 miles
TURN SIGNAL > EXTERIOR LIGHTING turn signal unit clicking at twice the speed intermittently when turn signal is not even turned on. lights have never...	1
FLOOR SHIFT > LEVER AND LINKAGE > AUTOMATIC TRANSMISSION 2002 jetta gls automatic cars. the side button you push on the shift handle gets stuck in and doesn't pop...	1 ~ 65000 miles
RELAY > STARTER ASSEMBLY > ELECTRICAL SYSTEM the car would not start made a clicking sound with each attempt and the radio and automatic windows would not...	1 ~ 44000 miles
PEDALS AND LINKAGES > SERVICE BRAKES, HYDRAULIC over the past few months i have been experiencing difficulty with an intermitent problem with my car. periodically the car...	1 ~ 88000 miles
DISC > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC dt: consumer states that vehicle is having excessive vibration while braking at medium speeds. owner did take the vehicle in	1 ~ 36095 miles
TURBO/SUPERCHARGER > GASOLINE > ENGINE september 2002 - leased 2002 vw jetta 1.8t. july 2003 - check engine light came on ignition coils had to...	1
FLASHER UNIT > TURN SIGNAL > EXTERIOR LIGHTING september 2002 - leased 2002 vw jetta 1.8t. july 2003 - check engine light came on ignition coils had to...	1
WINDSHIELD WIPER/WASHER > VISIBILITY 2002 volkswagen jetta leaks during the rain console vent broke center ac vent broken sunroof cover jammed and the windshield...	1
HEATER CORE > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY heater core on 2002 volkswagon jetta failed after 68000 miles. remedy according to vw... pay 1200.00 to have it fixed...sorry.*ak...	1 ~ 77000 miles
CRANKCASE (PCV) > EMISSION CONTROL > EXHAUST SYSTEM the oil crank case developed a crack causing oil to leak onto the ground. the cause has yet to be	1 ~ 123000 miles
BEAD > TIRES my daughter was exiting i-4 onto i-95 in daytona beach fl. she was traveling about 45 mph when the michilen...	1 ~ 31000 miles
TORQUE ARM > MULTIPLE AXLE > SUSPENSION the torque arm sheared off. as a result axle transmission was not bolted to the frame. *ak the consumer stated...	1 ~ 50000 miles
BACK UP LIGHTS > EXTERIOR LIGHTING tailights burn out frequently. component caught fire....	1 ~ 46750 miles
SWITCH > BACK UP LIGHTS > EXTERIOR LIGHTING tailights burn out frequently. component caught fire....	1 ~ 46750 miles
SWITCH > TAIL LIGHTS > EXTERIOR LIGHTING tailights burn out frequently. component caught fire....	1 ~ 46750 miles
HOSES/LINES/PIPING/FITTINGS > COOLING SYSTEM > ENGINE AND ENGINE COOLING (vr6) my car is a commuter car and as i approached 60000 miles the hose#1j0121086 that provides water to the...	1 ~ 59150 miles
LAMP > BRAKE FLUID LOW WARNING > SERVICE BRAKES, HYDRAULIC while driving on a slight downgrade during clear wether on a dry road my brakes locked up. this was preceeded...	1 ~ 39000 miles
HOSES, LINES/PIPING, AND FITTINGS > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC while driving on a slight downgrade during clear wether on a dry road my brakes locked up. this was preceeded...	1 ~ 39000 miles
TANK ASSEMBLY > STORAGE > FUEL SYSTEM, GASOLINE tl*the contact owns a 2002 volkswagen jetta. the contact constantly smells a slight hint of gasoline after placing fuel into...	1 ~ 60000 miles
EXTERIOR > REARVIEW MIRRORS/DEVICES > VISIBILITY while driving the left side view mirror casing/ cover fell off. *jb the vehicle was taken to the dealer who...	1
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING purchased car in january 2002 new from dealer in shop 2 days later tire not installed causing it to go...	1
ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT > MECHANICAL > EQUIPMENT while on the freeway we had a blown tire in our 2002 vw jetta gls vr6 vehicle. we could not...	1
LUGS/NUTS/BOLTS > WHEELS while on the freeway we had a blown tire in our 2002 vw jetta gls vr6 vehicle. we could not...	1
WHEEL BEARING > FRONT > SUSPENSION both front wheel bearings failed with less than 60 000 miles. front right electric window fell into door at 65...	1 ~ 56000 miles
ANTI-THEFT DEVICES > ELECTRICAL > EQUIPMENT i had a vw jetta 2002 model with 13880 miles. prior to that incident i had no accident or trouble....	1
DELIVERY > FUEL SYSTEM, GASOLINE my 2002 vw jetta vin# [xxx] has approximately 22 334 miles on it and has been at pacific vw since...	1 ~ 22334 miles
ROOF AND PILLARS > BODY > STRUCTURE there is a leak in the frame of my vehicle yet every time i bring it into the dealership in...	1 ~ 20000 miles
CONTROL UNIT/MODULE > ANTILOCK > SERVICE BRAKES, AIR my 2002 vw jetta has been sitting at the dealership for almost 30 days waiting for an abs control module....	1 ~ 20480 miles
HYDRAULIC POWER ASSIST SYSTEM > STEERING the power assist for this tdi vehicle has failed multiple times under several different circumstances. most often it occurs when...	1 ~ 37500 miles
PARKING BRAKE check engine light continuously comes on completed recall for brake switch epc light continues to come on car stalls while...	1 ~ 24000 miles
SERVICE BRAKES, ELECTRIC check engine light continuously comes on completed recall for brake switch epc light continues to come on car stalls while...	1 ~ 24000 miles
SHOCK ABSORBER > FRONT > SUSPENSION the front shocks failed. *jb...	1
FRONT UNDERHOOD > WIRING > ELECTRICAL SYSTEM my glowplug relay failed and melted connector and killed battery. http://www.putfile.com/pic.php?img=3822124 http://www.putfile.com/pic.php?img=3822125 http://www.putfile.com/pic.php?img=3822126 above pics of failed realy. *jb...	1 ~ 15000 miles
MECHANICAL > CONVENTIONAL > PARKING BRAKE i started my car to leave work and when i put it in reverse the car would not back up....	1
STEERING WHEEL/HANDLE BAR > STEERING the coils on my 2002 volkswagen jetta gls 1.8t are burning out. volkswagen of america has informed me that rather...	1 ~ 9000 miles
HORN > ELECTRICAL SYSTEM the coils on my 2002 volkswagen jetta gls 1.8t are burning out. volkswagen of america has informed me that rather...	1 ~ 9000 miles
FILLER PIPE AND CAP > TANK ASSEMBLY > STORAGE the gasket ripped in half while driving do to a piece of debree in the road. ts...	1
COIL SPRINGS > SPRINGS > REAR while driving vehicle's coil packs failed causing vehicle to stall. dealer notified and refuses to repair all faulty parts. please	1
FUEL INJECTION SYSTEM > FUEL SYSTEM, GASOLINE volkswagen of america is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002	1
OWNERS/SERVICE/OTHER MANUAL > OTHER > EQUIPMENT owners manual indicates that seat belt warning on dashboard will illuminate if seat belts are not worn. however if seat	1
RADIATOR ASSEMBLY > COOLING SYSTEM > ENGINE AND ENGINE COOLING vehicle ignition coil is faulty and dealer refuses to repair the coil. please provide additional information. ph...	1
SENSOR/CONTROL MODULE > FRONTAL > AIR BAGS tl*-the contact took the 2002 volkswagen gls wagon 1.8 turbo with failure mileage: 6 261 to the dealership due to...	1 ~ 6261 miles
BUMPERS > BODY > STRUCTURE front bumper cover fiber got caught on tree and snatched it off. consumer's concern is that bumper could catch under	1
FRONT > SEAT BELTS 2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**cc...	1
GLASS, SIDE/REAR > VISIBILITY defective clips that hold the driver's and passenger's door window to the mechanism which moves the window up and down.	1
GEAR POSITION INDICATION (PRNDL) > AUTOMATIC TRANSMISSION > POWER TRAIN upon starting vehicle automatic transmission shift indicator and brake light illuminated on the console. when this occurred driver was unable	1 ~ 41400 miles
HYDRAULIC > POWER ASSIST > SERVICE BRAKES, HYDRAULIC consumer's vehicle almost rear ended another vehicle when brakes took about 4 seconds to catch. *ak...	1
CONTROL MODULE > ANTI-THEFT > IGNITION vehicle would loss power due to a coil pack failure. dealer and manufacture has been contacted. please provide further information.	1

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