Major Problems with 2002 Ford Explorer Derived from Complaints & Recalls


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Worst 3 complaints of 2002 Ford Explorer

2002 Ford Explorer FRONTAL Victims: 4

2002 Ford Explorer VEHICLE SPEED CONTROL Victims: 4 Mileage: 147000 miles

2002 Ford Explorer ENGINE Victims: 3 Mileage: 291000 miles

Browse 2002 Ford Explorer complaints by category

Problems with AUTOMATIC TRANSMISSION, POWER TRAIN and REAR are the most frequent issues recorded by the NHTSA from Ford Explorer owners.

Problem Category Number of Problems
AUTOMATIC TRANSMISSION > POWER TRAIN
consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road...
886
~ 75367 miles
POWER TRAIN
the vehicle rolled back when the consumer took his foot off the brake. the vehicle did not stop rolling until
283
~ 106225 miles
REAR > SUSPENSION
while driving vehicle is making a loud noise in the rear due to suspension problems. dealer contacted. please add vin.
192
~ 76982 miles
HINGE AND ATTACHMENTS > HATCHBACK/LIFTGATE > BODY
consumer states attempted to open liftgate to unload groceries when the liftgate blew out crashing on the top of the...
166
~ 30565 miles
DIFFERENTIAL UNIT > DRIVELINE > POWER TRAIN
module that controls the "control trac" 4-wheel drive system failed at 3000 miles causing system to assume rear wheels were...
160
~ 47055 miles
ELECTRICAL SYSTEM
truck stalled after puting it in drive at red light after starting at low speed on several occasions. regaped the
113
~ 92265 miles
SUSPENSION
consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road...
113
~ 76241 miles
HATCHBACK/LIFTGATE > BODY > STRUCTURE
the half way cargo glass exploded while consumer opened the door. technician stated it was related to nhtsa recall 01i010000....
111
~ 37663 miles
BODY > STRUCTURE
seats are rusted underneath under dash metal rusting. contacted local dealer where purchased said they contacted ford condition normal. i...
108
~ 82335 miles
STEERING
ice and slush enter the door panels from under the vehicle causing doors to freeze shut. *ak...
108
~ 88354 miles
VEHICLE SPEED CONTROL
consumer stated that the vehicle experienced an acceleration problem consumer started to brake however the vehicle would not stop it
100
~ 65327 miles
AIR BAGS
severe frontal damage. vehicle total loss. why did air bags ot deploy???*ak...
93
~ 81900 miles
WHEELS
when stopping or slowing down intermittently the vehicle stalled when turning left there was a knocking sound coming from the...
57
~ 84679 miles
ENGINE AND ENGINE COOLING
i have a 2002 ford explorer and have had numerous problems that the dealer has not been able to fix....
56
~ 81905 miles
WHEEL BEARING > FRONT > SUSPENSION
this vehicle has been in the service department 3 times since september 2001. the steering column has been replaced the...
56
~ 55586 miles
ENGINE > ENGINE AND ENGINE COOLING
vehicle will stall without prior warning. this incident can happen on quarter or less of gas in gasoline tank.
50
~ 58767 miles
ENGINE
none - just driving and engine stops without a sputter on highway at 55-65 mph or just idling 2/3 dealer...
47
~ 126535 miles
COLUMN SHIFT > LEVER AND LINKAGE > AUTOMATIC TRANSMISSION
dealership lost keys. on board computer/security system would not allow remake of key. ford issues a tsb (ignoring issue hoping...
44
~ 73174 miles
UNKNOWN OR OTHER
last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large...
41
~ 76859 miles
EQUIPMENT
vehicle runs at idle for approximately 20 with ac on either auto or recycled air. the external temperature starts to
39
~ 51064 miles
COIL SPRINGS > SPRINGS > REAR
dt: contact took vehicle to a service dealer and they informed him that the rear coil spring broke. *ak...
38
~ 63760 miles
STRUCTURE
2 of my cousins were involved in a ford explorer tire blow out outside of raleigh nc on august 16th....
38
~ 60366 miles
AXLE ASSEMBLY > POWER TRAIN
while traveling 55 - 65 mph a high pitched whinning noise would develop in the rear portion of the vehicle....
38
~ 42773 miles
GLASS, SIDE/REAR > VISIBILITY
consumer states while backing out of garage rear end window and door assembly opened without warning resulting in damage to
38
~ 48869 miles
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
car was on a family trip when abs light came on for no reason. dealership can not get the light...
37
~ 21178 miles
FRONTAL > AIR BAGS
consumer was traveling about 75mph on highway and another vehicle jumped into her lane. she veered off the road and...
34
~ 23734 miles
DRIVELINE > POWER TRAIN
loud thumping noises coming from front end of 2002 ford explorer. ford says they are normal. it didn't do this...
31
~ 65551 miles
POWER WINDOW DEVICES AND CONTROLS > VISIBILITY
piston that raises back window flew out on a couple of occasions. contacted dealer and dealer could not find cause
31
~ 35612 miles
TRANSFER CASE (4-WHEEL DRIVE) > POWER TRAIN
while driving approx. 40 mph vehicle suddenly went into 4 wheel drive low range. occupant was wearing seat belt and...
28
~ 34586 miles
TIRES
the tire blew out of the explorer going 75 mph on a major route in massachuetts. there were no injuries...
28
~ 31745 miles
FUEL SYSTEM, GASOLINE
fuel fumes were getting into the vehicle while driving. vehicle been to dealer on four occasions but problem was reoccurring.
27
~ 38653 miles
COLUMN > STEERING
when shifting from drive to park column shift lever would get stuck. upon a stalling when shifting from drive into...
25
~ 58443 miles
GASOLINE > ENGINE > ENGINE AND ENGINE COOLING
consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road...
25
~ 11438 miles
ACCELERATOR PEDAL > VEHICLE SPEED CONTROL
gas pedal and brake pedal are too close together. when trying to apply brakes consumer stepped on gas pedal and
24
~ 29813 miles
VISIBILITY
consumer has had vehicle in the shop 4 times for the rear window. *jg when the vehicle was coming to...
23
~ 72719 miles
TAILGATE > BODY > STRUCTURE
end gate cracked no appearant reason. *ak ...
22
~ 43937 miles
SEAL > AXLE SHAFT > AXLE ASSEMBLY
the rear axle seals at the gear case have failed twice causing axle fluid to leak. the dealer has replaced...
22
~ 51262 miles
SEAT BELTS
the seat belt arrestor charge inadvertently fired when the vehicle was being shifted from park into reverse. the firing of...
21
~ 50831 miles
LATCHES/LOCKS/LINKAGES
my 2002 explorer is also having the same problems which have been previously noted by other explorer owners. the whining...
19
~ 102924 miles
SENSOR/CONTROL MODULE > FRONTAL > AIR BAGS
consumer states of having problems with the air bag light remaining on while driving. dealer was contacted. ts...
18
~ 32889 miles
FUEL/PROPULSION SYSTEM
fuel gauge off - did not want to start - dealer fixed under warranty changed fuel pump 20 days later...
17
~ 94477 miles
CRUISE CONTROL > VEHICLE SPEED CONTROL
while driving and after setting the cruise control vehicle would accelerate beyond the set speed. problem occurred five times. manufacturer
17
~ 33712 miles
SEATS
second seat bolts that hold the seat to the frame are missing. dealer has been contacted. please provide further details.
17
~ 44260 miles
PARKING BRAKE
while parked vehicle rolled backwards without warning.*ak...
16
~ 65000 miles
SERVICE BRAKES
as i was driving home from work my fuel gauge went from full to empty and the check gauge light
15
~ 89916 miles
SPRINGS > REAR > SUSPENSION
i took my 2002 explorer in for recall on rear door. they told me that both rear springs broke. this...
15
~ 53402 miles
AXLE HUBS > POWER TRAIN
multiple wheel bearing failure on 2002 ford explorer 4x4 42 000 miles. loud noise prompted action before complete failure. complete...
15
~ 51239 miles
SERVICE BRAKES, HYDRAULIC
letter from landy johnson iii (ca) concerning brake system failure. consumer requested a full refund. *jb......*ak...
15
~ 50249 miles
TORQUE CONVERTER > AUTOMATIC TRANSMISSION > POWER TRAIN
from purchase there was a khkhhhkh noise that my brother noticed. i took it back to the dealer and nothing...
14
~ 50832 miles
MECHANICAL > EQUIPMENT
excessive problems with transmission jerking and shifting problems purchased vehicle as brand new after 4 months contacted dealer where care...
14
~ 51515 miles
FRONT > SUSPENSION
the vehicle has been in the service dept 3 times since purchase on 8/01. upper & lower steering shaft has...
14
~ 50796 miles
DOOR > BODY > STRUCTURE
consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road...
14
~ 37981 miles
SIDE/WINDOW > AIR BAGS
consumer called complaining about side air bag problems. while driving the the drivers and passenger side impact air bags deployed...
13
~ 48172 miles
MANUAL TRANSMISSION > POWER TRAIN
consumer states that transmission hesitates excessively and vehicle lurches forward when shifting between gears. *mr...
13
~ 45594 miles
GEAR POSITION INDICATION (PRNDL) > AUTOMATIC TRANSMISSION > POWER TRAIN
while driving gears get stuck and they are very hard to change. however vehicle has been in an accident. please
13
~ 51269 miles
SUPPORT DEVICE/STRUT > HATCHBACK/LIFTGATE > BODY
the vehicle was on its fourth repair for rear the glass lift gate the bracket door failed to stay up.
12
~ 40996 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT
consumer states of having problems with the air conditioner. dealer was contacted. mr...
12
~ 14695 miles
LOCK > HATCHBACK/LIFTGATE > LATCHES/LOCKS/LINKAGES
excessive problems with transmission jerking and shifting problems purchased vehicle as brand new after 4 months contacted dealer where care...
12
~ 43126 miles
LATCH > DOORS > LATCHES/LOCKS/LINKAGES
door handles keep braking/drs will not open/ own 2 of same have gone through 5 handles on each truck /...
12
~ 21525 miles
ROTOR > DISC > FOUNDATION COMPONENTS
consumer took vehicle in to the dealer for regular maintenance and and dealer indicated rotors were warped. consumer indicated that
11
~ 22674 miles
REAR WINDOW WIPER/WASHER > VISIBILITY
13jan03-rear windshield washer inoperative reinstall rear washer hoses. 5nov03-clicking noise from rear a/c replace motor assembly temperature blend. 5nov03&13nov03-l/r power...
10
~ 140768 miles
HUB > FRONT > SUSPENSION
i am the fleet manager of the buffalo grove park district and we own four ford explorers two of the...
10
~ 64128 miles
LUGS/NUTS/BOLTS > WHEELS
on 8-10-01 i was driving a hertz car rental 2001 0r 2002 ford explorer on i-75 to the atlanta airport....
10
~ 40060 miles
EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
when stopped at a light there is a strong sulfur odor in the car causing occupants to have trouble breathing.
10
~ 41000 miles
VISIBILITY/WIPER
we opened the rear window to get something out of the trunk lifted the window and the window exploded and...
9
~ 114604 miles
ABS WARNING LIGHT > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
abs system is defective on 2002 explorers. abs light came on many many times within a 1 year span since...
9
~ 22656 miles
CABLES > VEHICLE SPEED CONTROL
throttle cable gots stuck causing vehicle to accelerate without warning. dealer was notified. ts...
8
~ 37128 miles
DRIVESHAFT > DRIVELINE > POWER TRAIN
severe vibration. *ak...
8
~ 28563 miles
FUEL GAUGE SYSTEM > STORAGE > FUEL SYSTEM, OTHER
while filling up at the gas station the fuel gauge malfunctioned. the fuel tank registered a full tank but 12...
7
~ 37590 miles
SPINDLE > AXLE > REAR
while driving (65 mph) on i 95 through richmond virginia at 12:30 after midnight my 2002 ford explorer (62 000...
7
~ 50710 miles
INTERIOR/UNDER DASH > WIRING > ELECTRICAL SYSTEM
vehicle brought to dealer after craking noises behind dash and driver pillar. found 15 plus bolts loose hoses installed incorrectly...
7
~ 45223 miles
CATALYTIC CONVERTOR > EMISSION CONTROL > EXHAUST SYSTEM
there is a sulphur smell coming into car while driving. fumes are overwhelming causing dizziness/ naseua etc. on this particular
7
~ 9157 miles
EXTERIOR LIGHTING
various problems with 2002 ford explorer.*mr the left signal wire insulation rubbed through the boat trailer. when it shorted out...
7
~ 96143 miles
RACK AND PINION > STEERING
the owner states the truck veers side to side not keeping a straight direction. truck has been in the shop...
7
~ 175011 miles
HUB > WHEELS
1. i noticed a humming type sound that would increase as i sped up. i thought i had a wheel...
6
~ 56888 miles
COOLING SYSTEM > ENGINE AND ENGINE COOLING
i have had my vehicle into the ford dealer for the same problem at least 4 times with no success
6
~ 41667 miles
LATCH > TAILGATE > LATCHES/LOCKS/LINKAGES
i bought a 2002 explorer on may 23 2002. in the past 8 months the vehicle has been towed in...
6
~ 19038 miles
CONTROL MODULE (TCM, PCM) > AUTOMATIC TRANSMISSION > POWER TRAIN
module that controls the "control trac" 4-wheel drive system failed at 3000 miles causing system to assume rear wheels were...
6
~ 40535 miles
INTERIOR LIGHTING
two problems one with transmission and one with instrument lights. 1) transmission would delay engaging into drive or reverse when...
6
~ 59291 miles
HINGE AND ATTACHMENTS > TAILGATE > BODY
the rear tailgate has a window and there is a part of the door that goes up with the window....
6
~ 32250 miles
WIRING > ELECTRICAL SYSTEM
no start no spark ford could not figure it out 1200.00 it was a faulty main wiring harness also loud
5
~ 81660 miles
SWITCH > BRAKE LIGHTS > EXTERIOR LIGHTING
the break lights on my car get stuck on i have had it happen to me three times i have...
5
~ 65565 miles
FUEL SYSTEM, OTHER
i own a 2002 ford explorer 4 door. the rear left window was failing to go down and when it...
5
~ 54117 miles
SIDEWALL > TIRES
while driving front tire tread separated. dealerships mechanic was notified but had not resolved the problem. michelin size p235/70r16. *ak...
5
~ 11720 miles
FRAME AND MEMBERS > STRUCTURE
i am the owner of a 2002 explorer that for a year started with a squeak noise coming from the...
5
~ 63987 miles
FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
the brakes failed and the vehicle started moving on its own. consumer pressed on the brakes fast and it was...
5
AXLE SHAFT > AXLE ASSEMBLY > POWER TRAIN
vibration and drone/roar sound at speeds of 64mph and greater. 4 attempts made to repair problem still exists. rear end
5
~ 25600 miles
SWITCH > IGNITION > ELECTRICAL SYSTEM
mounting bracket on glass liftgate became detached from strut-lift mechanism joint upon reaching maximum extension causing glass to fall onto...
5
~ 5800 miles
FUEL PUMP > DELIVERY > FUEL SYSTEM, GASOLINE
drivers side saftey belt has broken too air vent has broken too sunroof design problem too fuel pump failed at
5
~ 34840 miles
DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
drivers side saftey belt has broken too air vent has broken too sunroof design problem too fuel pump failed at
5
~ 32670 miles
SUN/MOON ROOF ASSEMBLY > VISIBILITY
drivers side saftey belt has broken too air vent has broken too sunroof design problem too fuel pump failed at
5
~ 32000 miles
FRONT > SEAT BELTS
while driving at 45mph was involved in a rear end collision. upon impact none of the air bags deployed. *ak...
5
~ 43811 miles
RECLINER > FRONT ASSEMBLY > SEATS
the passenger side seat rocks back and forth while driving. consumer believes some bolts are loose. *ak...
5
~ 27480 miles
NON-POWERED AXLE ASSEMBLY > AXLE > REAR
my 2002 ford explorer has been repaired for major transmission and rear end problems approx. 15 times in the past...
4
~ 44150 miles
ELECTRICAL > EQUIPMENT
2002 ford explorer 1. abs sensor light came on in march 2003. took car to ford dealership and they replaced...
4
~ 27578 miles
HOSES, LINES/PIPING, AND FITTINGS > DELIVERY > FUEL SYSTEM, GASOLINE
while driving approximately for two hours. the driver stopped at a toll booth. suddenly white smoke started emitting from under...
4
~ 74753 miles
TREAD/BELT > TIRES
while driving front tire tread separated. dealerships mechanic was notified but had not resolved the problem. michelin size p235/70r16. *ak...
4
~ 16848 miles
CLUTCH ASSEMBLY > POWER TRAIN
from purchase there was a khkhhhkh noise that my brother noticed. i took it back to the dealer and nothing...
4
~ 15250 miles
ABS WARNING LIGHT > ANTILOCK > SERVICE BRAKES, AIR
anti-lock brake light comes on and you lose anti-lock brakes. the brake pedal pushes to floor was repaired 4 times
4
~ 17500 miles
FUSES AND CIRCUIT BREAKERS > WIRING > ELECTRICAL SYSTEM
i bought a 2002 explorer on may 23 2002. in the past 8 months the vehicle has been towed in...
4
~ 23908 miles
CONTROL UNIT/MODULE > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC
braking failure. soft pedal. entire vehicle appears to be under braked. multiple abs systems failure. rear wheel lock up and...
4
~ 140674 miles
RETRACTOR > FRONT > SEAT BELTS
the front passenger-side seat belt unit locks up in fully retracted position rendering it totally unusable.*ak...
4
~ 28500 miles
WINDSHIELD > VISIBILITY
we are having alot of turbulance problems with the vehical with having the back windows down!it's so bad that the...
4
~ 19500 miles
PADS > DISC > FOUNDATION COMPONENTS
while having front brake pads replaced mechanic noticed that the rotors rusted and cracked. also the rear rotors are starting
4
~ 15889 miles
HYDRAULIC POWER ASSIST SYSTEM > STEERING
driving on highway 70 mph swerved to avoid a tire in road car over steers you must turn back the...
4
~ 10000 miles
ELECTRONIC STABILITY CONTROL
2002 explorer started out with alot of electrical problems and now depending on how much you push in the gas...
3
~ 58792 miles
SERVICE BRAKES, ELECTRIC
2002 ford explorer o/d light is blinking check engine soon light stays on continuously. rear end makes noise abs light...
3
~ 129333 miles
EQUIPMENT ADAPTIVE/MOBILITY
2002 ford explorer lift gate clip on applicator is and has been splitting from top to bottom every time some...
3
HINGE AND ATTACHMENTS > DOOR > BODY
the hinges on the rear door popped off and shattered the glass. the glass fell onto the toddler standing by
3
~ 15146 miles
EMISSION CONTROL > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
check engine light illuminated at approximately 39000 miles. diagnostic code p0174. no leaks present. codes cleared. check engine light recurred...
3
~ 47084 miles
FILLER PIPE AND CAP > TANK ASSEMBLY > STORAGE
2002 ford explorer xlt. i can not put gas on it because it overflows rapidly and throws the gas out...
3
~ 94667 miles
LINKAGES > VEHICLE SPEED CONTROL
when i am trying to put the explorer into park i have a hard time. it takes me several minutes...
3
~ 39746 miles
OWNERS/SERVICE/OTHER MANUAL > OTHER > EQUIPMENT
i am currently involve in a dispute with ford motor compny regarding repairs to my 2002 ford explorer. in brief...
3
~ 28050 miles
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING
2002 ford explorer 4.6 v8 approx. 78000 miles. while driving my spark plug (unknown number - second in on drivers...
3
~ 85075 miles
CARRIER/RACK > MECHANICAL > EQUIPMENT
while driving the vehicle at 15mph the spare tire cable split and the tire collapse dealer has been notified. nlm...
3
~ 26667 miles
TEMPORARY/EMERGENCY SPARE TIRE > TIRES
i have the warranty and they will not cover. i am driving without a spare tire.*ak...
3
~ 19333 miles
HEAD RESTRAINT > FRONT ASSEMBLY > SEATS
if a person taller than 5'7 enters into this sport utility vehicle the head restraint comes to the base of...
3
STORAGE > FUEL SYSTEM, GASOLINE
consumer stated that while driving the fuel sending unit is not working properly and the vehicle will run out without
3
~ 7333 miles
GEAR BOX (OTHER THAN RACK AND PINION) > STEERING
the vehicle has been in the service dept 3 times since purchase on 8/01. upper & lower steering shaft has...
3
~ 53200 miles
EXTERIOR > REARVIEW MIRRORS/DEVICES > VISIBILITY
consumer states there is a squeaking noise originating possibly from the suspension when driving over speed bumps or uneven road...
3
~ 1710 miles
STEERING WHEEL/HANDLE BAR > STEERING
this vehicle has been in the service department 3 times since september 2001. the steering column has been replaced the...
3
VALVE > TIRES
tl*the contact owns a 2002 ford explorer. the vehicle has tech international model tr413 valve stems. after the vehicle had...
2
~ 45000 miles
LABELS > OTHER > EQUIPMENT
i have a 2002 ford explorer v6 and in the past 2 years i have replaced both left and right...
2
~ 34944 miles
TIE ROD ASSEMBLY > LINKAGES > STEERING
my ford explorer lost control while on the highway. while changing lanes the vehicle would not straighten. the truck fishtailed
2
~ 72000 miles
GAS RECIRCULATION VALVE (EGR VALVE) > EMISSION CONTROL > EXHAUST SYSTEM
there is ford tsb 02m01 and ntsb 10007207 for replacement of the egr sensor on 2002 ford explorers. the explorer...
2
~ 43510 miles
RECREATIONAL VEHICLE/TRAILER > EQUIPMENT
this is the second time in less then two years i have had to have the transmission rebuilt. it was...
2
~ 32230 miles
MULTI PIECE > WHEELS
in feb of 2006 with 65 995 miles on my car i heard a whirring/grinding noise from the passenger side...
2
~ 63125 miles
INSTRUMENT CLUSTER/PANEL > ELECTRICAL SYSTEM
digital odometer display numbers do not light up making it impossible to view cumulative mileage and use of trip computer
2
~ 47500 miles
RADIO/TAPE DECK/CD ETC. > ELECTRICAL > EQUIPMENT
dt: the contact stated the instrument panel cluster was no longer working. the service dealer did not state why the...
2
~ 69500 miles
IGNITION > ELECTRICAL SYSTEM
dt: consumer complained about transmission problems. while driving 65 mph the transmission locked. the vehicle slowed down operating at a...
2
~ 29594 miles
MID/REAR ASSEMBLY > SEATS
investigated after passenger seated in the right rear seat mentioned unusual seat movement after a moderate to heavy braking occurrence....
2
~ 48900 miles
MOTOR > REAR WINDOW WIPER/WASHER > VISIBILITY
2002 ford explorer rear windshield wipers worked intermittently.***no answer required***.*mr *nm...
2
~ 42500 miles
WINDSHIELD WIPER/WASHER > VISIBILITY
the windshield wipers on a friend of mines 2002 ford explorer xlt are awful. i drive this vehicle from time...
2
~ 50000 miles
SHAFT SECTOR > GEAR BOX > STEERING
the gear is defective it comes out of park on its own and it is hard to get it into
2
~ 77300 miles
BELTS AND ASSOCIATED PULLEYS > GASOLINE > ENGINE
while driving at 30 mph the consumer began to hear a pinging sound in the engine. after the vehicle picked...
2
~ 142400 miles
MASTER CYLINDER > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
the abs activated while on a dry pavement andthe vehicle lost braking power. the consumer took the vehicle back to...
2
~ 53800 miles
12V/24V/48V BATTERY > ELECTRICAL SYSTEM
the automatic gear shift broke. could not change gears. electric windows stopped working both driver and passenger. air conditioner broke
2
~ 69500 miles
UPPER BALL JOINT > CONTROL ARM > FRONT
intermittently when turning corners there was a loud popping sound coming from the front end of vehicle. the problem occurred
2
~ 7500 miles
MOTOR > WINDSHIELD WIPER/WASHER > VISIBILITY
windshield wipers came on and went off intermittently in inclement weather. windshield wiper stayed in the up position while in...
2
FLOOR SHIFT ASSEMBLY > MANUAL TRANSMISSION > POWER TRAIN
at approximately 10 000 miles i started experiencing minor difficulties with the clutch. at 14 000 miles the malfunction became...
2
~ 60000 miles
CENTER SUPPORT BEARING > DRIVELINE > POWER TRAIN
my husband and i purchased a 2002 ford explorer xlt around mid july/early august 2002. in august of 2003 i...
2
~ 23500 miles
SHOCK ABSORBER > REAR > SUSPENSION
sudden loss of fluid from left rear shock detected by pool of fluid on garage floor.2002 ford explorer with 37500...
2
~ 41250 miles
CONSTANT VELOCITY JOINT > DRIVELINE > POWER TRAIN
noted "clicking" noise when wheel turned at slow speed assumed cv joints were going bad. however dealer said that lug...
2
~ 70500 miles
PEDALS AND LINKAGES > SERVICE BRAKES, HYDRAULIC
consumer states that when trying to apply the brakes they will simultaneously hit the accelerator pedal and it will be
2
~ 29327 miles
CALIPER > DISC > FOUNDATION COMPONENTS
while driving calipers are not catching onto brakes making it hard for consumer to stop. dealer notified.*ak...
2
~ 37539 miles
CONTROL MODULE > ANTI-THEFT > IGNITION
faulty anti-theft module(shorting) making vehicle unable to operate. at this time ford is unable to repair or replace module leaving...
2
~ 64000 miles
STABILIZER BAR > FRONT > SUSPENSION
defective 2002 ford explorer front stabilizer bar - since i have purchased this vehicle the front stabilizer bar has been...
2
~ 93250 miles
ANTILOCK > SERVICE BRAKES, AIR
while pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering...
2
~ 9500 miles
MODULE > IGNITION > ELECTRICAL SYSTEM
dealership lost keys. on board computer/security system would not allow remake of key. ford issues a tsb (ignoring issue hoping...
2
HEADLIGHTS > EXTERIOR LIGHTING
while driving headlights tend to be dim making it difficult to view front of vehicle mechanic has adjusted headlights twice
2
BUCKLE ASSEMBLY > FRONT > SEAT BELTS
the locking mechanism for the shoulder restraint (right side) fell off. *ak...
2
PARK/NEUTRAL START INTERLOCK SWITCH > AUTOMATIC TRANSMISSION > POWER TRAIN
main computer module malfunctions causing other major components such as transmission/ power window and doors not to work. *ak...
2
~ 26500 miles
BUCKLE ASSEMBLY > REAR/OTHER > SEAT BELTS
tl* the contact owns a 2002 ford explorer. the contact stated her child was seated and properly seated in a...
1
~ 80000 miles
LINKAGES > REAR WINDOW WIPER/WASHER > VISIBILITY
rear panel was cracked which then lead to the rear window hinge failing and the window shattered in an unprovoked
1
~ 87550 miles
COOLING UNIT AND LINES > AUTOMATIC TRANSMISSION > POWER TRAIN
at 85k miles under normal driving use/condition the transmission and rear differential have failed on my 2002 explorer. there are...
1
~ 85000 miles
SWITCH > HEADLIGHTS > EXTERIOR LIGHTING
where to start... broken cruise control headlight switch has a short driver side passenger window doesn't roll down trouble going...
1
~ 35000 miles
EXTERNAL > WARNINGS > BACK OVER PREVENTION
currently own a 2002 explorer xlt with only 65k miles on it. the transmission is in need of a rebuild...
1
SWITCH/WIRING > WINDSHIELD WIPER/WASHER > VISIBILITY
my window switch started to smoke and melted the main window switch. it does not work at all now. it
1
TAIL LIGHTS > EXTERIOR LIGHTING
every time it rains water leaks through the rear tail light on the top rear of the vehicle. on some...
1
~ 60000 miles
PINION SHAFT > RACK AND PINION > STEERING
defective rack and pinion box on 2002 ford explorer limited with 43k miles - has anyone had any problems with
1
RIM > WHEELS
tl*- the contact took the 2002 ford explorer to get new tires where she observed that two of the rims...
1
~ 67000 miles
LINKAGE AND CABLE > MECHANICAL > CONVENTIONAL
tl*-the contact stated that while driving 50 mph in the 2002 ford explorer he heard a loud noise coming from...
1
~ 10300 miles
HUBCAP/COVER > WHEELS
in feb of 2006 with 65 995 miles on my car i heard a whirring/grinding noise from the passenger side...
1
~ 65000 miles
BRAKE LIGHTS > EXTERIOR LIGHTING
first of all i have a humming sound coming from the rear of the vehicle i notice it most when...
1
UNDERBODY SHIELDS > FRAME AND MEMBERS > STRUCTURE
dt*: the contact stated when the vehicle was taken to an independent repair shop for state inspection the technician determined...
1
~ 34617 miles
LOWER BALL JOINT > CONTROL ARM > FRONT
on january 16 2006 while driving on the highway i noticed a shaking feeling under the driver's side floor. there...
1
BANJO HOUSING > AXLE ASSEMBLY > POWER TRAIN
whine in rear end of a 15911 mile 2002 ford explorer part ring and pinion had to be replaced i...
1
~ 15900 miles
NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) > ELECTRICAL > EQUIPMENT
2002 ford explorer rear differential clutch part failure. consumer wants assistance from ford to cover the repairs. *nj the consumer...
1
COIL SPRINGS > SPRINGS > FRONT
we recently learned from http://www.nhtsa.gov/ that ford coil spring problems may not be limited to windstar minivans. " ford coil...
1
~ 55000 miles
ON-OFF SWITCH ASSEMBLY > AIR BAGS
airbag light lights up off and on with no reason. dealership was no help....
1
~ 40000 miles
SOLENOID > STARTER ASSEMBLY > ELECTRICAL SYSTEM
2002 ford explorer experiencing problems with the 4wd the over drive light illuminates on the dashboard and the vehicle is...
1
DRUM > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
concerning 2002 ford explorer eddie bauer: we were driving on 09/19/2004 when a car drove up next to us and...
1
SPRINGS > VEHICLE SPEED CONTROL
vehicle is a 2002 ford eddie bauer explorer. vehicle was driving on expressway when will changing lanes to pass a...
1
~ 44000 miles
TRUNK LID > BODY > STRUCTURE
while vehicle was parked consumer saw the tailgate frame cracked around the glass window. dealership was notified but did not
1
~ 90000 miles
REAR/OTHER > SEAT BELTS
over time noticed jerking while upshifting. loud winding noise at high way speeds when on gas pedal. drive mostly highway...
1
~ 43000 miles
SEAT HEATER/COOLER > FRONT ASSEMBLY > SEATS
my ford explorer transmission it was at 36000 miles my car was tuned and serviced as shudule and it cost...
1
~ 36000 miles
ALTERNATOR/GENERATOR/REGULATOR > ELECTRICAL SYSTEM
alternator caught on fire without warning....
1
~ 79685 miles
DELIVERY > FUEL SYSTEM, GASOLINE
fuel indicator reads incorrectly. the part was repaired once. however the problem still exists. *ak *nm...
1
~ 18000 miles
FAN/MOTOR > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
when stopping or slowing down intermittently the vehicle stalled when turning left there was a knocking sound coming from the...
1
~ 50000 miles
TANK ASSEMBLY > STORAGE > FUEL SYSTEM, GASOLINE
consumer stated that while making a left turn he heard a loud humming noise and had difficulty turning vehicle. the...
1
REAR WINDOW > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY
consumer states that on 07/03/03 his wife attempted to open the rear door to the vehicle and rear window exploded
1
~ 21000 miles
DIFFERENTIAL PROPORTIONAL VALVE > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC
while driving at a slow speed the rear left axle started smoking and became red hot. the paint also peeled...
1
~ 40000 miles
INTERIOR > REARVIEW MIRRORS/DEVICES > VISIBILITY
interior rear view mirror is defective. the image is blurred more so at night with head lights or street light...
1
POWER ADJUST > FRONT ASSEMBLY > SEATS
i bought a 2002 explorer on may 23 2002. in the past 8 months the vehicle has been towed in...
1
FAN > COOLING SYSTEM > ENGINE AND ENGINE COOLING
i bought a 2002 explorer on may 23 2002. in the past 8 months the vehicle has been towed in...
1
INFLATOR MODULE > DRIVER SIDE > FRONTAL
consumer was in a accident and upon collision none of the air bags deployed. ts...
1
CRANKCASE (PCV) > EMISSION CONTROL > EXHAUST SYSTEM
i am currently involve in a dispute with ford motor compny regarding repairs to my 2002 ford explorer. in brief...
1
~ 20500 miles
PADS > DISC > SERVICE BRAKES, AIR
my car was serviced in jan'03 including front/rear brakes. i noticed the same day of the service a noise whenver...
1
ANTI-THEFT DEVICE > COLUMN LOCKING > STEERING
when towing vehicle in recommended towing mode steering wheel locking mechanism will randomly engage locking the wheels of the towed...
1
~ 16000 miles
FRONT UNDERHOOD > WIRING > ELECTRICAL SYSTEM
minor traffic accident damage to left front bumper and fender near battery. result was instant flame under hood and vehicle
1
ANCHORAGE > FRONT > SEAT BELTS
while driving at 45mph was involved in a rear end collision. upon impact none of the air bags deployed. *ak...
1
CONTROL UNIT/MODULE > ANTILOCK > SERVICE BRAKES, AIR
excessive problems with transmission jerking and shifting problems purchased vehicle as brand new after 4 months contacted dealer where care...
1
~ 15000 miles
REAR COMPARTMENT/TRUNK > WIRING > ELECTRICAL SYSTEM
the drivers side tail light wiring malfunctioned causing a fire after on 28 days of owmnership the vehicle was declared
1
REARVIEW MIRRORS/DEVICES > VISIBILITY
consumer states the smoky rearview mirror obscures the view out the rear window. *yd ...
1
ELECTRICAL HEATING ELEMENT > WINDSHIELD > DEFROSTER/DEFOGGER/HVAC SYSTEM
consumer state while defrosting windows consumer cant set the correct ac temperature to unfog windows and keep them clear. dealer
1
HORN > ELECTRICAL SYSTEM
when driving in snow horn does not work or makes a very muffled sound. when weather warms up and vehicle
1
LOWER ARM > CONTROL ARM > FRONT
this vehicle has been in the service department 3 times since september 2001. the steering column has been replaced the...
1

Torque wrench

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Mechanic tool set

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Tool box

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2002 Ford Explorer specs
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