Major Problems with 2002 Chevrolet Impala Derived from Complaints & Recalls

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Worst 3 complaints of 2002 Chevrolet Impala

2002 Chevrolet Impala POWER TRAIN Victims: 3 Mileage: 171000 miles

2002 Chevrolet Impala ELECTRICAL SYSTEM Victims: 3 Mileage: 119000 miles

2002 Chevrolet Impala SEAT BELTS Victims: 2 Mileage: 60000 miles

Browse 2002 Chevrolet Impala complaints by category

Problems with ELECTRICAL SYSTEM, ENGINE and EXTERIOR LIGHTING are the most frequent issues recorded by the NHTSA from Chevrolet Impala owners.

Problem Category	Number of Problems
ELECTRICAL SYSTEM the car stalls on the freeways or side streets without any warnings and i lose control the power of the	242 ~ 74798 miles
ENGINE car won't start and car will just turn off while im driving its not safe to drive. *tr...	71 ~ 95273 miles
EXTERIOR LIGHTING i wanted him to check my driver side back door because it wouldn't open very easily at times and...	47 ~ 83114 miles
ENGINE AND ENGINE COOLING the vehicle's gas tank would not fill because air had gotten in the tank. the dealer has been notified. *nlm...	45 ~ 68441 miles
HEADLIGHTS > EXTERIOR LIGHTING lights will all of a sudden keep going from sharp to dim -mcguire chevrolet is aware of the problem but...	38 ~ 44364 miles
STEERING consumer states that while driving and no warning they will have erratic steering control and it will be hard for	37 ~ 48993 miles
AIR BAGS it takes excessive pressure to make horn work. vehicle was checked by dealer who advised consumer that position of airbag	26 ~ 70770 miles
SERVICE BRAKES, HYDRAULIC when the brakes were applied the rear of the vehicle vibrated extremely hard. *jb...	26 ~ 51600 miles
COOLING SYSTEM > ENGINE AND ENGINE COOLING while checking cooling system noticed a build up of brown stuff on radiator cap and brown water at radiator top....	24 ~ 49026 miles
CONTROL MODULE > ANTI-THEFT > IGNITION i recently(3-7-05) purchased a used 2002 chevy impala from my uncle. he told me that based on info received from...	22 ~ 61985 miles
ROTOR > DISC > FOUNDATION COMPONENTS when braking and (rotors)wheels are hot causes the rotors to become out of round. when braking wheels pulsate and steering	20 ~ 15896 miles
UNKNOWN OR OTHER the top of the dash board on the passenger side is lifting away from the front of the dash board...	18 ~ 95944 miles
ELECTRONIC STABILITY CONTROL car would not start changed passlock and still will not start. security light is on radio is locked and the...	17 ~ 97291 miles
AUTOMATIC TRANSMISSION > POWER TRAIN when on an incline vehicle will start to roll backwards. contacted dealer. *ak dealer stated that this problem was normal.	16 ~ 42456 miles
FRONTAL > AIR BAGS while driving at 45 mph abs brakes locked up and caused vehicle to skid uncontrollably resulting in a collision. *yh.	15 ~ 45751 miles
TRACTION CONTROL SYSTEM passlock sensor issues. sometimes it just won't start and then i wait the 8-10 minutes for it to reset and...	14 ~ 82868 miles
IGNITION > ELECTRICAL SYSTEM at 45mph the vehicle shuts off with no warning and will not start back up. cause unknown. dealer notified.*ak...	13 ~ 63069 miles
TURN SIGNAL > EXTERIOR LIGHTING when using the lane change feature on the turn signal lever instead of flashimg at same speed as when using...	13 ~ 39903 miles
EQUIPMENT my car was running one day when i was in a store and i came out and got in...	12 ~ 61739 miles
POWER TRAIN after slowing to enter a driveway the car did not respond to gas peddle. it would go very slowly when...	12 ~ 93328 miles
SERVICE BRAKES tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving 20 mph the abs warning light...	11 ~ 119750 miles
FUEL/PROPULSION SYSTEM tl* the contact owns a 2002 chevrolet impala. the contact stated that while parked the fuel gauge reading fluctuated from...	11 ~ 92990 miles
HIGH/LOW BEAM DIMMER SWITCH > HEADLIGHTS > EXTERIOR LIGHTING going down the road the lights went off. consumer touched the turn signal and the lights came on. vehicle was	11 ~ 49089 miles
ENGINE > ENGINE AND ENGINE COOLING my 2002 chevrolet impala suffered a breakdown of the antifreeze that turned into a thick brown substance. this caused the...	11 ~ 68544 miles
COLUMN > STEERING the vehicles steering column was very loose and produced a loud squeaking noise. *nlm...	11 ~ 27915 miles
ANTI-THEFT DEVICES > ELECTRICAL > EQUIPMENT my passlock system has failed. shuts the fuel off. 2002 chevrolet impala. *tr...	10 ~ 76787 miles
MANIFOLD/HEADER/MUFFLER/TAIL PIPE > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING consumer smelled anti freeze on the outside of the vehicle when the weather became cold. this was due to the	10 ~ 55169 miles
VEHICLE SPEED CONTROL consumer was backing out of driveway and vehicle suddenly accelerated and crashed into a fence. consumer then put vehicle in...	10 ~ 69719 miles
SWITCH > IGNITION > ELECTRICAL SYSTEM ignition switch - malfunctioned. y have something to do with security light. had to be replaced by dealer service. *ak...	9 ~ 66681 miles
FUEL SYSTEM, GASOLINE the vehicle's gas tank would not fill because air had gotten in the tank. the dealer has been notified. *nlm...	9 ~ 78425 miles
WINDSHIELD > VISIBILITY color sandriff 49u of car. consumer states while driving there is a glare on windshield. *ak...	9 ~ 4444 miles
CATALYTIC CONVERTOR > EMISSION CONTROL > EXHAUST SYSTEM catalytic converter clogged on 2002 vehicle. the engine was calibrated to run too lean making the exhaust gases too hot...	8 ~ 52268 miles
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC while driving at 45 mph abs brakes locked up and caused vehicle to skid uncontrollably resulting in a collision. *yh.	7 ~ 20286 miles
POWER WINDOW DEVICES AND CONTROLS > VISIBILITY i wanted him to check my driver side back door because it wouldn't open very easily at times and...	6 ~ 62701 miles
VISIBILITY my 2002 chevrolet imapla's windshield wiper transmission has failed. i believe this happens when freezing rain or even a small...	5 ~ 97200 miles
INSTRUMENT CLUSTER/PANEL > ELECTRICAL SYSTEM tl*- the contact stated that while driving the 2002 chevrolet with impala 48000 failure mileage at 60 mph the entire...	5 ~ 45376 miles
SWITCH > HAZARD FLASHING WARNING LIGHTS > EXTERIOR LIGHTING repeated intermittent failure of turn signals. this could potentially cause a crash due to the failure to signal intent of...	5 ~ 58600 miles
SWITCH > HEADLIGHTS > EXTERIOR LIGHTING when changing the lights from high beam to low beam the lights go completely off. this happens intermittently. this has	5 ~ 54760 miles
PADS > DISC > FOUNDATION COMPONENTS the brakes on a 2002 gm impala caused rotor failure due to the inboard pad wearing to the rotor while...	5 ~ 32400 miles
TIRES the vehicle's gas tank would not fill because air had gotten in the tank. the dealer has been notified. *nlm...	5 ~ 22500 miles
EXHAUST SYSTEM > ENGINE AND ENGINE COOLING 02' chevrolet impala. using three different confined space monitors i have found continuing presence of carbon monoxide and methane emissions...	5 ~ 74433 miles
WIRING > ELECTRICAL SYSTEM consumer returned to her car which was parked in a parking lot to find it on fire consumer states the	5 ~ 42821 miles
BODY > STRUCTURE there is a knocking noise coming from the roof top of the vehicle when the vehicle has set in parking	5 ~ 69505 miles
SEATS heated seat shorted out caught fire burned driver. *tr...	4 ~ 86750 miles
ELECTRICAL > EQUIPMENT i have a 2002 chevy impala ls as of 05-16-08 the headlights blink on and off. on 05-18-08 they went...	4 ~ 43216 miles
SWITCH > TURN SIGNAL > EXTERIOR LIGHTING turn signals failed to function occasionally and this problem was increasing in frequency. no accidents but i had to roll...	4 ~ 74000 miles
MODULE > IGNITION > ELECTRICAL SYSTEM i recently(3-7-05) purchased a used 2002 chevy impala from my uncle. he told me that based on info received from...	4 ~ 70000 miles
SEAT HEATER/COOLER > FRONT ASSEMBLY > SEATS i own a 2002 chevrolet imapla. it came with heated leather front seats. last year the seat on the drivers...	4 ~ 64264 miles
INTERIOR LIGHTING while driving on a two lane highway dashboard lights and head lights went out without. the consumer hit the dimmer...	4 ~ 62630 miles
SUSPENSION the consumer states the head light lenses produced condensation. as a result the lights were dim. *jb water was getting...	4 ~ 87465 miles
STRUCTURE consumer stated that the windshield has a dense glare which causes eye strain and fatigue hazard while driving. *yh ...	4 ~ 36750 miles
REAR > SUSPENSION when the brakes were applied the rear of the vehicle vibrated extremely hard. *jb...	4 ~ 18000 miles
HORN > ELECTRICAL SYSTEM the horn on 2002 model was harder to push than on the older models due to design flaw. the consumer	4 ~ 59820 miles
VISIBILITY/WIPER tl* the contact owns a 2002 chevrolet impala. while driving approximately 20 mph the rear windshield suddenly shattered. the vehicle...	3 ~ 54667 miles
FUEL PUMP > DELIVERY > FUEL SYSTEM, GASOLINE my vehicle has 62 000 miles on it and has already had brakes replaced and a fuel pump which costed	3 ~ 85733 miles
LINKAGES > WINDSHIELD WIPER/WASHER > VISIBILITY windshield wiper blades keep failing in the winter months. dealer keeps saying need to clean better but that has not...	3 ~ 12 miles
MECHANICAL > EQUIPMENT the first thing is that i had to replace the head gasket two time now it is leaking again into...	3 ~ 83333 miles
12V/24V/48V BATTERY > ELECTRICAL SYSTEM when the consumer accelerated from a stop he heard a clicking noise. *nm the transmission had gone out. the battery...	3 ~ 15000 miles
SHAFT SECTOR > GEAR BOX > STEERING clunking noise from the steering mechanism when turning left or right. *nm...	3 ~ 26833 miles
CRUISE CONTROL > VEHICLE SPEED CONTROL when using my cruise control turning it on and canceling there is a clunk. brought it to the dealer under	3 ~ 26133 miles
WINDSHIELD WIPER/WASHER > VISIBILITY the windshield wipers were inoperative during inclement weather. the consumer had to run the engine for half an hour to...	3 ~ 10000 miles
MOTOR > WINDSHIELD WIPER/WASHER > VISIBILITY my windshield wipers on my 2002 chevy impala started staying in the upright position they still move when turned on...	3
CALIPER > DISC > FOUNDATION COMPONENTS driver's side (left) front brake caliper locking up & causing tremendous pad & rotor wear currently in shop to be...	3 ~ 19279 miles
INTERIOR/UNDER DASH > WIRING > ELECTRICAL SYSTEM problem with message center security lite comes on then battery lite then service vehicle soon then air conditioning would not...	3 ~ 25000 miles
CONCEALMENT DEVICES > HEADLIGHTS > EXTERIOR LIGHTING headlight filling with water vapor degrading quality of light. *jb...	3 ~ 12667 miles
WHEELS i was driving with my son and the car just cut off in the middle of the street. thank god...	2 ~ 120929 miles
EQUIPMENT ADAPTIVE/MOBILITY i was driving staraight doing 40 and and i saw a vechile spend out of control i tried to...	2 ~ 60600 miles
RADIO/TAPE DECK/CD ETC. > ELECTRICAL > EQUIPMENT electronic - first problem was airbag light staying on - after at least 4 trips to dealer - problem fixed...	2 ~ 116500 miles
RACK AND PINION > STEERING tl*the contact owns a 2002 chevrolet impala. three days after the vehicle was purchased the contact felt a hard vibration...	2 ~ 150572 miles
AIR CONDITIONER > APPLIANCE > EQUIPMENT air conditioner only worked on first setting. mechanic told me that the door that controls where the air went was...	2 ~ 73000 miles
FLASHER UNIT > TURN SIGNAL > EXTERIOR LIGHTING turn signal will not work all the time making for dangerous driving. *jb...	2 ~ 52500 miles
SENSOR/CONTROL MODULE > FRONTAL > AIR BAGS dash indicator for airbag stays on. dealer says computer module controlling airbag deployment defective and will not respond to diagnostics....	2 ~ 109911 miles
GEAR BOX (OTHER THAN RACK AND PINION) > STEERING while engaging in a right or left hand turn a knocking noise is detected in the steering wheel box. *jb...	2 ~ 37000 miles
HOSES, LINES/PIPING, AND FITTINGS > DELIVERY > FUEL SYSTEM, GASOLINE i have a 2002 chevy impala and the car has 89000 miles on it. the gas line that goes to...	2 ~ 60200 miles
SEAT BELTS i was involved in a rear-end collision. the air bags did not deploy (expected) and the shoulder restraint did not...	2 ~ 45000 miles
EMISSION CONTROL > EXHAUST SYSTEM > ENGINE AND ENGINE COOLING p102 mass air flow sensor failure causing check engine light to remain in a steady on condition. vehicle would fail...	2 ~ 25388 miles
WHEEL BEARING > FRONT > SUSPENSION rear wheel hubs and bearings are making noise. inside the hub there is a bearing which holds the tire/wheel on...	2 ~ 53000 miles
CONTROL MODULE (TCM, PCM) > AUTOMATIC TRANSMISSION > POWER TRAIN 1. within this past month am noticing tremendous power loss and shifting/timing issues with the transmisson when accelerating to higher...	2 ~ 41903 miles
TREAD/BELT > TIRES year 2002 chevrolet impala uneven rear tire tread wear. took vehicle to a walmart service center for tire rotation and...	2
LATCH > DOORS > LATCHES/LOCKS/LINKAGES power door locks on my 2002 impala still are not functioning properly and haven't been since shortly after car was...	2 ~ 17430 miles
LINKAGES > VEHICLE SPEED CONTROL while driving 50mph the vehicle experienced unintended acceleration. the owner immediately made several attempts to apply the brakes before being	2
SIDEWALL > TIRES tire sidewall blowout/separation at 45 mph tire did not hit anything separation. *ak...	2 ~ 38750 miles
FRONT > SUSPENSION we purchased this impala ls with 90 miles on it (as it was driven up from a dealer in new...	2 ~ 17476 miles
LINKAGES > STEERING while making a left turn the front left wheel fell off. although minimal impact (if any) was sustained the tie	2 ~ 49000 miles
STARTER ASSEMBLY > ELECTRICAL SYSTEM when attempting to start vehicle consumer states' sometimes vehicle won't start. consumer has to try about three times before vehicle	2 ~ 36007 miles
GASOLINE > ENGINE > ENGINE AND ENGINE COOLING consumer states that the vehicle only has 3052 miles on it and has stalled on two occasions both while driving	2
SIDE/WINDOW > AIR BAGS defective driver's side airbag. *ak...	2 ~ 35000 miles
HEATER CORE > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY tl* the contact owns a 2002 chevrolet impala. while driving various speeds there was a faint burning order inside the...	1 ~ 64000 miles
FUEL SYSTEM, DIESEL tl* the contact owns a 2002 chevrolet impala. the contact stated that there was an abnormal fuel odor in the...	1 ~ 116498 miles
REAR/OTHER > SEAT BELTS tl* the contact owns a 2002 chevrolet impala. the contact stated that the tires were being rotated when the technician...	1 ~ 98000 miles
LABELS > OTHER > EQUIPMENT since we bought this chevy impala at gene pankey motor in tacoma washington we have had nothing but issues with...	1
HAZARD FLASHING WARNING LIGHTS > EXTERIOR LIGHTING both the hazard and turning signal light started acting funny and then stop working at the same time changed the	1
PRESSURE RELIEF DEVICES > TANK ASSEMBLY > STORAGE chevrolet customer service states that the nhtsa campaign notices - 07e021000 & 02v222000 - do not apply to my 2002...	1 ~ 20000 miles
BELTS AND ASSOCIATED PULLEYS > GASOLINE > ENGINE tl*the contact owns a 2002 chevrolet impala. three days after the vehicle was purchased the contact felt a hard vibration...	1 ~ 100979 miles
ABS WARNING LIGHT > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC i have a 2002 chevrolet impala with the abs/traction control warning lamp on problem. this problem can be intermittent. the...	1 ~ 89000 miles
RELAY > STARTER ASSEMBLY > ELECTRICAL SYSTEM security issue when trying to start the engine. security error will flash when attempting to start up the engine which...	1 ~ 110000 miles
DRUM > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC while i love my 2002 chevrolet impala it has two major problems which affect its safety. first i hd replaced...	1 ~ 37 miles
HOSES, LINES/PIPING, AND FITTINGS > FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC tl*- the contact stated that the 2002 chevrolet impala's passenger side front brake line rusted. while backing out of the...	1 ~ 79995 miles
RADIATOR ASSEMBLY > COOLING SYSTEM > ENGINE AND ENGINE COOLING various engine failures due to dex cool coolant system. engine rebuilt. gaskets. etc new parts installed in each instance. *tr...	1
EXTERNAL > WARNINGS > BACK OVER PREVENTION tl*the contact owns a 2002 chevrolet impala. the contact stated that the electronic pass lock system prevents the vehicle from...	1 ~ 38000 miles
LATCHES/LOCKS/LINKAGES several times i would go to start my car and the security light would be on in the message center....	1 ~ 78000 miles
FUEL INJECTION SYSTEM > FUEL SYSTEM, GASOLINE i own a chevrolet impala - 2002. in the beginning of april i was on my way to work and...	1 ~ 37901 miles
MATERIAL/PADDING > CHILD SEAT dt*: the contact stated the material padding hooks were broken off of the side of the seat and placed in...	1 ~ 74200 miles
ROOF AND PILLARS > BODY > STRUCTURE water leaking into passenger compartment through roof through trip computer. left rear drain hose pinched closed during assembly. years of	1 ~ 30000 miles
GLASS, SIDE/REAR > VISIBILITY dt: contact states the rear defroster terminal fell off. this has been the 5th time this occurred. the rear	1
REAR WINDOW > DEFROSTER/DEFOGGER/HVAC SYSTEM > VISIBILITY dt: contact states the rear defroster terminal fell off. this has been the 5th time this occurred. the rear	1
CONTROL UNIT/MODULE > ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP > SERVICE BRAKES, HYDRAULIC traction control off light came on . also the abs light came on.i turned the vehicle off. a short while...	1 ~ 39020 miles
IDLER AND ATTACHMENT > ARM > LINKAGES i noticed that my transmission shifts very hard when it warms up. i took to chevrolet dealer they changed my...	1 ~ 84500 miles
TORQUE CONVERTER > AUTOMATIC TRANSMISSION > POWER TRAIN i noticed that my transmission shifts very hard when it warms up. i took to chevrolet dealer they changed my...	1 ~ 84500 miles
AXLE HUBS > POWER TRAIN both left and right hub bearing assembly have been diagnosed as loose. an independent repair shop advised that both need...	1
DRIVESHAFT > DRIVELINE > POWER TRAIN the intermediate drive shaft needs to be replaced. it stated making noises when the steering wheel was turned. took for...	1
FUEL RAIL > FUEL INJECTION SYSTEM > FUEL SYSTEM, GASOLINE fuel pressure regulator failed causing vehicle to stall while driving with no warning. this is a common problem with 3.8	1 ~ 78700 miles
BRAKE LIGHTS > EXTERIOR LIGHTING while driving at any speed brake lights and turn signals failed. *ak ...	1 ~ 21800 miles
HUB > FRONT > SUSPENSION rear wheel hubs and bearings are making noise. inside the hub there is a bearing which holds the tire/wheel on...	1 ~ 6000 miles
MANUAL TRANSMISSION > POWER TRAIN code p1811 came up on the info screen. the pressure control module went out and fried my transmission. *ak...	1 ~ 45200 miles
TIE ROD ASSEMBLY > LINKAGES > STEERING clunking noise when turning steering wheel and you could feel it in the steering wheel dealer said intermediate shaft needed...	1 ~ 26000 miles
SHAFT PITMAN > GEAR BOX > STEERING my wife bought a 2002 impala and we both love the car. but recently it has had a clunking in...	1 ~ 48000 miles
CHILD SEAT the child seat latch would not release when the consumer attempted the put the child in the car seat. *nlm...	1
LOCK > TRUNK LID > LATCHES/LOCKS/LINKAGES i wanted him to check my driver side back door because it wouldn't open very easily at times and...	1 ~ 34860 miles
TANK ASSEMBLY > STORAGE > FUEL SYSTEM, GASOLINE my 2002 cheverolet impala (8000 miles) has developed a thuding like type noise in the gas tank of this car......	1 ~ 6000 miles
FOUNDATION COMPONENTS > SERVICE BRAKES, HYDRAULIC when on a downward incline or in reverse and applying the brakes the vehicle will still accelerate and it is...	1
POWER ADJUST > FRONT ASSEMBLY > SEATS driver's side (left) front brake caliper locking up & causing tremendous pad & rotor wear currently in shop to be...	1 ~ 10837 miles
FRONT UNDERHOOD > WIRING > ELECTRICAL SYSTEM problem with message center security lite comes on then battery lite then service vehicle soon then air conditioning would not...	1
LATCH > HOOD > LATCHES/LOCKS/LINKAGES was traveling approx. 25 - 30 mph on a straight and level roadway when hood popped up causing hood to	1
ARM > SPINDLE > KNUCKLE while making a left turn the front left wheel fell off. although minimal impact (if any) was sustained the tie	1
REARVIEW MIRRORS/DEVICES > VISIBILITY while driving down the road the right passenger side mirror exploded - sounded like a gunshot. i was told something...	1
GEAR POSITION INDICATION (PRNDL) > AUTOMATIC TRANSMISSION > POWER TRAIN consumer backing up at about 3 mph when the shift lever came off. dealership replaced gear shift assembly.ak slc...	1
BUCKLE ASSEMBLY > FRONT > SEAT BELTS while child seat was locked in place in rear with seat belt( child in seat) the seat belt unlocked without...	1
FILLING/CHARGING > TANK ASSEMBLY > STORAGE consumer state while traveling with air vent on while car is idling consumer notice fuel smell inside vehicle in result	1
PRESSURE MONITORING AND REGULATING SYSTEMS > TIRES 2002 chevrolet impala. the tire pressure light and engine light had to be reset. *dt the consumer stated the check...	1

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